- Houston Methodist (Cypress, TX)
- At Houston Methodist, the Manager Guest Relations position is responsible for providing day-to-day management and supervision of the Guest Relations ... a liaison between patient/family members, all hospital departments and administration. The Manager Guest Relations position responds professionally to… more
- Cracker Barrel (Lebanon, TN)
- …provide better guest service . . Provides continuous training for the Guest Relations team to improve efficiency. Ensures thatteam is able to leverage new ... tools (eg web portal, guest self- service , chat) to increase responsiveness to guest issues. . Represents Guest Relations and advocates for guests as… more
- Marriott (Tampa, FL)
- …and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE PROFILE** **Education and ... as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations . * Responds to and handles guest problems and… more
- Marriott (Bal Harbour, FL)
- …or otherwise negotiating with others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. * Ensures ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...problems and complaints. * Sets a positive example for guest relations . * Empowers employees to provide… more
- IHG (San Antonio, TX)
- …the limits of established InterContinental Hotels Group policies and procedures, the Guest Relations Manager , provides supportive functional assistance to ... of all Front Office staff in all phases of service and job functions, ensuring that all procedures are... guest concerns. * Communicates to the Front Office/ Guest Relations Manager all information… more
- Marriott (New York, NY)
- …leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations . * Empowers employees to provide excellent customer service ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Marriott (New York, NY)
- …leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations . * Empowers employees to provide excellent customer service ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Rush University Medical Center (Chicago, IL)
- … policies and procedures to ensure high quality service delivery from Guest Relations Associates. * Assist Manager in providing departmental orientation ... * Exercise sound judgment and appropriate discretion in resolving guest relations service issues. *...affects this job function and provide appropriate feedback to Guest Relations Manager . * Assist… more
- Rush University Medical Center (Chicago, IL)
- …time, and abilities. * Exercise sound judgment and appropriate discretion in resolving guest relations service issues. * Seek out current organizational ... affects this job function and provide appropriate feedback to Guest Relations Manager on information...improving service delivery. * Always comply with Guest Relations policies and procedures to ensure… more
- IHG (Washington, DC)
- …rooms for check-in and to report guest concerns. + Communicates to the Front Office/ Guest Relations Manager all information likely to be of interest to ... Desk, The Club, Bell/Door and Valet Parking and Instant service Centre. + Provide leadership to Front Office in...leadership to Front Office in absence of Front Office / Guest Relations Managers or Overnight Manager… more
- Crystal Cruises (Downers Grove, IL)
- …of a serious or urgent nature in a timely fashion + Continuously monitor the Guest Relations email box, assign files, highlight problem areas, and note trends + ... Position Summary Ensure that all guest complaints are handled in a professional and...an effective and prompt response + Recommend to the Manager fair and appropriate compensation, while maintaining budget goals,… more
- Kaleida Health (Buffalo, NY)
- **71492BR** **Auto req ID:** 71492BR **Department:** 14010 - BGMC Guest Relations **Job Description:** Under the direction of the Patient Access Supervisor or ... Manager Volunteer Services, coordinate the flow of patients and...and any applicable collective bargaining agreement.* **Grade:** C2 **Position:** Guest Relations Representative **Union Code:** 07 -… more
- Marriott Vacations Worldwide (Lahaina, HI)
- …driven individuals with outgoing personalities who are motivated to provide outstanding customer service . As a Guest Relations Coordinator, you will offer ... and conditions and exclusions apply. Please contact Talent Acquisition Manager , Kristal McLaren at ###@vacationclub.com for additional details. Marriott Vacation… more
- Marriott (Charlotte, NC)
- **Job Number** 24075077 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Charlotte, 201 E. Trade Street, Charlotte, North Carolina, ... Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure… more
- Tommy Bahama (New York, NY)
- …. Aloha! At Tommy Bahama, paradise is our business. Focused on exceptional guest service , upscale products and delicious food and drinks, our tropically ... THE COURSE Responsible for providing an exception shopping experience to our guest by creating a welcoming environment. Includes greeting guests, assisting with the… more
- Hilton (New York, NY)
- …\(https://www\.hilton\.com/en/hotels/nycnhhh\-new\-york\-hilton\-midtown/\)is looking for its next **Assistant Labor Relations Manager , Human Resources** \!Bring ... **What will I be doing?** As an **Assistant Labor Relations Manager , Human Resources** you will be...function in the hotel's continuing effort to deliver outstanding guest service \. Specifically, you would be responsible… more
- Spanish Peaks Mountain Club (Deer Valley, UT)
- …+ Maximizing the financial performance of the hotel by providing the highest possible guest service and product + Performing management duties in the absence of ... position. + Two years hotel experience, preferably in front of the house and guest relations . + High School graduate, college degree preferred. + Full knowledge… more
- Sage Hospitality Group (Portland, OR)
- …selling techniques to sell room rates, increase occupancy and revenue. + Maintain good guest relations by keeping abreast of all in-house and area functions in ... Nines, A Luxury Collection Hotel, Portland is seeking a ** Guest Services Manager ** to join their renowned...performance evaluations, discipline and terminations as appropriate. + Coordinate guest service efforts to include group arrivals… more
- Marriott (Honolulu, HI)
- …or otherwise negotiating with others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. * Ensures ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...problems and complaints. * Sets a positive example for guest relations . * Empowers employees to provide… more
- Brown-Forman (Versailles, KY)
- …Hiring Manager_ **Meaningful Work From Day One** Coordinates and plans all guest service activities related to operations, including labor and budgets ... setting performance expectations and providing ongoing training and development. * Oversee guest relations , addressing inquiries, concerns and complaints in a… more