- US Bank (San Ramon, CA)
- …customer service - Physical requirements: May be required to stand for extended periods of time and may be required to lift bags/boxes of coin weighing up to 50 ... pounds **Preferred Skills/Experience** - Effective interpersonal/customer service skills - Proficient computer navigation skills - Basic reading, writing and mathematical skills - Ability to communicate clearly and effectively with customers and coworkers -… more
- Oriental Bank (San Juan, PR)
- …team members arrives on time and proper number of agents per working hours, peak time , seasons, lunch time . + Monitor and provide feedback and coaching ... by Remote Network associates. Position works on-site, based in San Juan, PR. MAJOR DUTIES AND RESPONSIBILITIES: + Observe,...call management, customers wait times by agent, call handling time by agents and any established metric to measure… more