- Insight Global (Houston, TX)
- …and implications - Enterprise migration experience (1,000+ agent seats) - Contact) platform experience (CXone Architect level is required) - Enterprise ACD, ... Clients and other industry leaders - Build actionable and achievable CCaaS transformation plans including specifying legacy system changes needed or recommended… more
- Capgemini (Dallas, TX)
- **Job Title: Contact Center AI (CCAI) Presales Solution Architect ** **Job Location: Remote** **Job description:** We are seeking a CCAI Presales Architect to ... driving stellar customer experiences, an interest in Google Cloud Platform , and the ability to translate technical concepts into...and goals. * As a Google Cloud CCAI Presales Architect , you will be helping businesses transform their customer… more
- Verint Systems, Inc. (Columbus, OH)
- …**Principal Duties and Essential Responsibilities:** + Participate in establishing our open CCaaS platform strategy and roadmap. + Design end-to-end CCaaS ... at www.verint.com . **Overview of Job Function:** Verint's Senior Architect , CCaaS plays a key role in...+ Develop integration strategies with third-party platforms to enhance platform functionality. IPaaS experience a strong plus. + Provide… more
- Leidos (Baltimore, MD)
- …in our Leidos Family!!_** + Provide engineering and operations support for the AWS CCaaS platform . + Analyze application and platform and translate ... high performing teams responsible for building and supporting enterprise open systems platform of the Social Security Administration (SSA) and their mission to meet… more
- Verint Systems, Inc. (Columbus, OH)
- …The Platform consultant operates as an evangelist of the Verint Open CCaaS platform . This senior role combines technology and business development to ... position the value and benefits of the Verint Open CCaaS platform with the customer's senior leadership,...in-depth knowledge of machine learning and data science. The Platform Architect will be an expert in… more
- Leidos (Baltimore, MD)
- …: The Senior AWS Connect Engineer/Developer Lead will serve as a Senior Architect /Developer for the AWS Connect development and deployment focused on the Customer ... 7 years of hands-on experience working with AWS Cloud platform + 3 years of hands-on experience working with...succeed in this position:_ + Knowledge or experience with CCaaS with Artificial Intelligence (AI) strategies and solutions. +… more