- Dunhill Professional Search (San Antonio, TX)
- …communication with a customer. All cases shall be logged into a web-based agent desktop application. Completes accurate account research for customer to confirm ... Customer Service Support*On-Site in San Antonio, TX*Seasonal Position*U.S. Citizenship...time, lifting up to 10 pounds, use of a desk and computer equipment, typing on a keyboard, writing… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking a Service Desk Agent / Desktop Support Technician for an onsite position in Queens, NY. Applicants should be prepared for ... NY and must be eligible to work directly for UNIVERSAL Technologies. Position: The Service Desk / Desk Top Support position requires the ability to respond to… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...this position include responding to Tier-1 level server and desktop requests; monitoring alerts from enterprise monitoring tools; coordinating… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Night Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * The Technology Operations Center (TOC) Service Desk service desk agent...Leverage remote control technology (such as BOMGAR) while troubleshooting desktop and laptop problems + Utilize advanced technical skills… more
- CACI International (Arlington, VA)
- Sr. Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... None * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level...Leverage remote control technology (such as BOMGAR) while troubleshooting desktop and laptop problems + Utilize advanced technical skills… more
- Leidos (Washington, DC)
- **Description** Looking for an exciting opportunity with 1901 Group as a Help Desk Agent ? 1901 Group (A Leidos Company) has an exciting Tier II agent - ... our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting services for… more
- Nuspire, LLC (Commerce Township, MI)
- Service Desk Agent www.nuspire.com/careers About... Desk Agents are responsible for supporting Service Desk function for desktop and ... and remediate advanced cyber threats. The Impact You Will Make: The Service Desk Agents are responsible for processing and initial triage of support issues… more
- University of Utah Health (Salt Lake City, UT)
- …Works under immediate supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability to troubleshoot issues remotely. ... the phone. + Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone skills. + Ability… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... Virtual Desktop environments. This role is essential in supporting and...software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met… more
- Chenega Corporation (Alexandria, VA)
- … Support Technician** delivers IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational ... **Req ID:** 31415 **Summary** ** Desktop Support Technician** **Alexandria, VA** Are you ready...support as required. **Responsibilities** + Maintain and update the service desk ticketing system where each request… more
- Kelly Services (Miami, FL)
- …are right here in your backyard. **Kelly(R)** is looking for a Remote Sales Agent to work at a leading global provider of housing and lifestyle solutions that ... **Why you should apply to be a Remote Sales Agent :** * Competitive pay rate of $21.65/hr for licensed...experience and 4 years of experience working on a desktop /laptop * Demonstrate proficiency in reading, writing, and speaking… more
- NANA Regional Corporation (Wright Patterson AFB, OH)
- …our team of outstanding professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides Service Desk support 24 hours a day for 365 days ... + Provides daily network status reports. + Assists Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy trouble tickets. + Provides… more
- ABBTECH Professional Resources, Inc. (Ogden, UT)
- …travel required; and current market conditions._ Helpdesk Specialist- **An average day:** ** Service Desk Technicians Knowledge Required:** + These positions are ... programs, and software applications. + Knowledge of business operations related to service desk environments and systems is necessary. **Technician Tasks for… more
- General Dynamics Information Technology (Shaw AFB, SC)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Trouble Ticketing **Certifications:** ... Description:** GDIT has an immediate opportunity for a Help Desk Technician to join our team in Sumter, SC....a trouble ticket tracking system + Ability to support desktop and laptop system images + Provide support and… more
- Robert Half Technology (St. Paul, MN)
- …troubleshooting problems through diagnostic tests and remote access to their computers. As a Remote Service Desk Agent , you'll be the first point of contact, ... Description We are seeking a Help Desk Analyst, in this role you will be...you are interested and have strong troubleshooting and customer service skills, I encourage you to apply. + Responding… more
- Robert Half Technology (Alexandria, VA)
- Description Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and ... fulfillment of NMFTA products and services. Required Skills and Experience: - Customer Service : Exceptional customer service skills with the ability to build… more
- NuAxis Innovations (Washington, DC)
- …will also provide administrative and technical support for the Enterprise Service Desk . Work is performed under supervision. **Administrative Essential ... and update Remedy tickets as part of the Enterprise Service Desk walk-in operations. . Assist users..., record the request, and attempt resolution. If the agent handling the request cannot resolve the issue, escalate… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …desk function. Manage to ensure high staff satisfaction and quick resolution of help desk service tickets. + Perform other duties as assigned. What You Bring ... and support, networks, cybersecurity, telecommunications systems, out-sourced vendor relationships, desktop support, audio-visual, project management, and disaster recovery/business resumption.… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …communication with a customer. All cases shall be logged into a web-based agent desktop application. + Completes accurateaccount research for customer to confirm ... services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and...time, lifting up to 10 pounds, use of a desk and computer equipment, typing on a keyboard, writing… more
- SAIC (San Diego, CA)
- …. This role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and ... remote support), weekends. **JOB DUTIES:** + Via distance support (Help Desk /networking monitoring), provide technical assistance and troubleshooting steps to USN… more