- Aequor (Libertyville, IL)
- …of IT service management platforms to support incident , problem and change IT operational events (ie ServiceNow ). Knowledge of IT systems such as ... service management platforms to support incident , problem and change IT operational events (ie ServiceNow ). Strong technical and problem-solving skills and… more
- CUNY (New York, NY)
- ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in ... Reporting to the Director of Application Lifecycle Management, the ServiceNow Incident Manager will be...will be responsible for overseeing the efficient resolution of IT incidents within CUNY's ServiceNow platform. The… more
- Amazon (Austin, TX)
- … Incident , Request, and Change Management solutions within our ServiceNow platform. Collaborating closely with key stakeholders in Infrastructure Operations, ... The ideal candidate will have extensive experience with the Incident , Request, and Change Management modules in ServiceNow...- Experience in an incident or major incident function in IT with strong understanding… more
- SHI (Columbus, OH)
- **Job Summary** The ServiceNow ITAM Manager will contribute to a team of specialists providing development support to SHI customers related to the workflows they ... are automating in their ServiceNow environments. The ServiceNow Developer will join the IT Team...on the implementation, configuration, and management of the customers' ServiceNow platform. The ServiceNow ITAM Manager… more
- Cognosante (Mclean, VA)
- …make a difference?** **Come Join Our Team** We are currently seeking a strong ServiceNow Systems Architect (SA) who is responsible for leveraging IT Service ... transform, and ensure Organizations are efficient and effective using the ServiceNow platform. Solution Architects architect customer solutions, provide support to… more
- PNC (Brock, NE)
- …Phoenix, AZ. ServiceNow team is focused on modernizing and automating IT processes and practices by aligning with industry standards for enhanced regulatory ... to contribute to the company's success. As an Enterprise Infrastructure Mgr ( ServiceNow ) within PNC's Enterprise Technology & Security organization, you will be… more
- WSP USA (New York, NY)
- …is part of the Americas Hub, reporting to the IT Service Manager . **Position Summary** The Major Incident & Problem Management Senior Specialist coordinates ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About...innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. In order… more
- WSP USA (New York, NY)
- …is part of the Americas Hub, reporting to the IT Service Manager . **Position Summary** The Incident & Request Management Specialist ensures the effective ... INCIDENT & REQUEST MANAGEMENT SPECIALIST, AMERICAS **About Us**...innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. In order… more
- CACI International (Arlington, VA)
- Senior Program Manager ( IT Ops) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid...IT process support enhancements, ensuring all services utilize ServiceNow + Support and engage with the DHS HQ… more
- Evident Scientific (Waltham, MA)
- IT Service Operation Manager Job ID...third-party service providers to ensure stable, safe and efficient IT operations. + Oversee the change, incident ... Manager (SOM) works as part of the Global IT Service Management function and ensures that the global...the alignment of service operations processes to the change, incident , and problem management processes (including incident … more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an ... engineer, and desktop support lead/supervisor. You are an experienced IT leader who serves as a mentor. You are...with above-average customer service and desktop engineering skills. The Manager must possess s trong knowledge of supporting end-user… more
- Citizens (Johnston, RI)
- …of an incident . + Command and control the incident as the primary incident manager . + Promote ServiceNow tickets during an incident . + Governance ... event. Reporting to the Manager of Enterprise Incident Management, the Sr IT Service Mgmt...lifecycle of an incident . + Documentation of incident records to meet all quality requirements ( ServiceNow… more
- Polaris Industries (Plymouth, MN)
- …products and experiences that empower us to THINK OUTSIDE.** **JOB SUMMARY** As an IT Quality Manager at Polaris you will play a critical role supporting ... implemented by the digital product and development teams. The IT Quality Manager will bring a highly...Six Sigma / Kaizen, Jira (work management), ADO (deployment), ServiceNow ( Incident and CAPA management).** **WORK ENVIRONMENT**… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …If you're looking to fill your glass with opportunity, come join our FAMILY. **Overview** The Manager H2R (Hire to Retire) & R2R (Record to Report) ABAP IT is ... architecture and infrastructure teams. **Primary Responsibilities** + Manage and ensure incident response, Incident Post-Mortem/Root Cause Analysis activities +… more
- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk. The Sr. Manager , IT Service Desk ... at least 3 years in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- The University of Texas at Arlington (Arlington, TX)
- **Lead Program Manager - IT - OIT Enterprise PMO** **Bookmark this Posting** **|** **Print Preview** **|** **Apply for this Job** **Please see Special ... **Posting Details** Position Information **Posting Number** S05383P **Position Title** Lead Program Manager - IT - OIT Enterprise PMO **Department** OIT… more
- HUB International (Chicago, IL)
- …Positioned within the Operations, Strategy and Planning zone at HUB, the Service Delivery Manager will partner closely with our ServiceNow Solution Manager , ... Demonstrated ability to show progress in process improvement + Demonstrated knowledge of IT Service Management tools and workflow + ServiceNow capabilities and… more
- CACI International (Arlington, VA)
- …Role:** The Enterprise Watch Officer will act as central point of escalation and incident manager for IT infrastructure, systems and enterprise applications; ... IT Enterprise Watch Officer Job Category: Information Technology...keep DHS leadership aware of the evolution of the incident resolution. Provide correlation and trend analysis services for… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Secret **Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology ( IT ) Support, ServiceNow IT Service Management **Experience:** 5 ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will provide guidance & support for… more
- The Hartford (Charlotte, NC)
- …Makes recommendations for design changes for improved reliability + Working with Incident / Problem manager and help drive blameless RCA, postmortems and ... Senior IT Engineer - IE07BE We're determined to make...Implement observability and monitoring framework using tools/frameworks like Dynatrace, ServiceNow , Ansible, Splunk, Akamai, Open Telemetry and AWS monitoring… more
