- Meta (Menlo Park, CA)
- …users and make use of this insight to improve our products.Specifically, the Product Program Manager , Customer Support role will, together with the larger ... efficiencies (eg reduce overhead, increase speed to execute). **Required Skills:** Product Program Manager , Customer Support Responsibilities: 1. Responsible… more
- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core ... At Amazon, we are working to be the most customer -centric company on earth. To do this, we look...Amazon teams to deliver on your roadmap. Partner with program /product managers, category teams, finance, legal, operations associates and… more
- Amazon (Redmond, WA)
- …high-speed broadband connectivity to unserved and underserved communities around the world. The Sr . Program Manager , Customer Terminals will play ... a pivotal role in defining customer terminal products that will meet customer ...Basic Qualifications - 4+ years of technical product or program management experience - 5+ years of working directly… more
- Amazon (Las Vegas, NV)
- …to easily manage access to their homes and businesses. We are seeking a Program Manager , Customer Service with experience in delivering projects, strategic ... initiatives and programs that will directly impact the success of our customer service team. The ideal candidate is a self-motivated and multi-talented individual… more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... Description Are you someone who cares about customer experience and wants to be involved in...will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI)… more
- American Express (Phoenix, AZ)
- …to continue our focus on Enterprise Data Management (EDM). ** Manager / Sr Manager Program Management** - Customer domain data office will lead the ... program management effort for Customer domain data office EDM workstreams. The role will...+ Communicate scope change, resourcing, and financial implications to senior management in a clear and timely manner. +… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Seattle, WA)
- …is still to be defined? Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to help customers find new experiences on events ... expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager ...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and passionate Program Manager to develop and execute strategies for our Gemba Walk initiative within the Customer ... will be responsible for the global strategic management of our virtual Gemba program , helping our organization realize the full potential of Gemba despite the… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... sellers, and third-party partners around the globe. As a ( Senior ) Program Manager with Amazon,...to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- Amazon (Seattle, WA)
- …sellers to delegate their customer service to Amazon. We are seeking an experience Senior Program Manager to own this program for our customers ... Description Amazon's mission is to be the "Earth's most customer -centric company", and our award winning Customer ...programs. They will be equally comfortable both presenting to senior executives, and getting into the weeds of driving… more
- Amazon (Nashville, TN)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong ... background in program management and the ability to drive cross-functional projects,...developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …of the Customer (VoC) domain, we are looking for a passionate and seasoned Program Manager to oversee the Voice of the VoC Training and User Management ... customer experience and economic impact of defects, and program piece to maintain and optimize defect elimination process...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- Amazon (Seattle, WA)
- …your chance to work hard, have fun, and make history. Amazon is seeking to hire a Sr . Program Manager to join the Amazon Selling Partners Voice of ... Customer program team. This position will be...support experience, associate performance, and operational efficiency. As the Sr . Program Manager , VOC, you… more
- Pacificorp (Portland, OR)
- Senior Customer Solutions Program Manager (Renewables)- Portland, Oregon - #110849 **Date:** May 31, 2024 **Location:** Portland, OR, US, 82601 ... engagement related to programs and may act as lead for Associate and Customer Solutions Program Manager levels. **Responsibilities** + Promote a customer … more
- Amazon (NJ)
- Description WW Greenfield Sr . PM role will be a senior business manager role responsible for working with internal high-level stakeholders to drive the ... operational, and coaching perspectives to achieve business results connected to Customer Segment Partner Goals focusing on Greenfield (AWS New Customers) across… more
- Microsoft Corporation (Atlanta, GA)
- … Experience (CXP) Program Management Office (PMO) is seeking a Senior Customer Experience Program Manager who is looking for an opportunity to make ... seeking a highly analytical and programmatic Insights Senior Customer Experience Program Manager to deliver actionable qualitative and quantitative… more
- Amazon (Bellevue, WA)
- …likes to work with numbers, and takes pride in organizing and communicating work. The Senior Program Manager on the Amazon AIR CX Strategy, Insight and ... in 1995 and strives to be the world's most customer -centric company, where customers can find and discover anything... team is looking for an analytical and result-oriented Program Manager who can analyze business decisions;… more