- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ ... 2. Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Robert Half Technology (Lynn, MA)
- Description We are currently seeking a Tier III Help Desk Technician for an in-office position. The primary focus of this role is to deliver top- tier ... of both internal and external systems. Collaborating closely with Tier I and Tier II technicians, this...support and advanced troubleshooting services to end-users. Key Responsibilities: Help Desk Support: Offer technical guidance and… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Wenatchee, WA)
- …2-week on-site training upon hire (hotel, food, etc. paid for). Responsibilities: * Provide Tier III Help Desk Support, ensuring efficient resolution ... + Company Paid Employee Continued Education For Growth and Development Requirements Must haves: + Tier III Help Desk Support skillset + At least 2 years… more
- CACI International (VA)
- …load rules, batch scripts, security, managing meta-data/core data loads and validation while supporting the Tier III Help Desk for the program's budget ... to the support of the client's business systems + Respond to and resolve Tier III level trouble tickets for end user issues. This includes communicating with end… more
- KeenLogic (Alexandria, VA)
- …information that can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and ... items that need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III ) support as appropriate and partner with senior ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
- Dobson Fiber (Oklahoma City, OK)
- The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 ... solve difficult, in dept troubleshooting issues. The NOC Engineer Tier III will act as the technical...3 to 5 years of experience working in a NOC/ help desk /system support position. Thorough understanding of… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- Insight Global (St. Louis, MO)
- …installation, adaptation, configuration or enhancement of Company technical products, programs. Performs Tier III problem resolution on the telephone with users, ... products and modifies products to customer requirements. Provides expert and second tier technical support for the installation and repair of complex systems and… more
- General Dynamics Information Technology (North Liberty, NC)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,IT Hardware...environment and initiate fix actions or problem escalation to Tier II/ Tier III admins. +… more
- Proven IT (Chicago, IL)
- …IL (http://maps.google.com/maps?q=151+N+Franklin+Chicago+IL+USA+60657) Apply Job Type Full-time Description The Tier III Project Team Engineer is responsible ... an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an...all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk Technician possesses… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. ... seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help... desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting guides and provide input to weekly… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- DT Professional Services (Dugway, UT)
- …and track solutions in the Help Desk Ticketing system + Perform Tier II/ III (direct user support) for WDTC DREN/SDREN core services for Test Mission ... Job Summary: DT Professional Services is seeking a Help Desk Technician in a hybrid capacity in Dugway, UT. The ideal candidate will be supporting the US… more
- CACI International (GA)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Systems Administrator III Job Category: Information Technology Time Type: Full...implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Spectrum Healthcare Partners (South Portland, ME)
- …software, hardware, and operational problems and appropriately know when to escalate to tier III support + Provide remote software installation and configuration ... providing technical support to include issue triage, ticket assignment, tier I & 2 issue resolution, account management, and...documented processes and procedures + Accurately and efficiently answer help desk calls during high volume or… more
