- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- SHI (Richmond, VA)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Richmond, VA)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Trustmark (Richmond, VA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Microsoft Corporation (Reston, VA)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... will help Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager , you are the primary … more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager...in one of five major categories: (1) A designated Sr . Customer Success Manager… more
- Cengage Group (Virginia Beach, VA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... key performance indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Project Manager - Enterprise Data Customer Success As a **Principal Project Manager ... as they drive business processes and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the customer … more
- Amazon (Arlington, VA)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... fill rate, including presenting insights, themes and trends to Senior Leadership team. * Contribute to goal setting for...in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic… more
- Lumen (Richmond, VA)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Capital One (Mclean, VA)
- …annual planning and governance routines. + **Process Design** You will partner with our Senior Manager , Process Management to design a pilot for a net-new ECP ... Center 3 (19075), United States of America, McLean, Virginia Sr . Associate, Process Manager of Product Operations **Process Management, Sr . Associate**… more
- CBRE (Richmond, VA)
- EV - Sr Transaction Manager Job ID 168960 Posted 28-May-2024 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management ... values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a...training, and experience. The minimum salary for the EV Sr Transaction Manager position is $100,600 annually… more
- Amazon (Herndon, VA)
- …are most impactful for product success . We have an immediate opening for a Sr . Technical Product Manager in Herndon, VA, or Austin, TX. If you meet these ... and empowers you to own them to completion. The Sr . Technical Product Manager ( Sr ....exist Amazon's vision is to be the world's most customer -centric company, and this role is key to that… more
- Citigroup (Norfolk, VA)
- …with large corporate clients. **Summary:** The ** Sr . Customer Service Manager - VP** is a senior management-level position responsible for accomplishing ... or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... helping customers to minimize risk, and ensuring their long-term success as they architect and build their workloads on...teams. We are looking for an experienced Technical Program Manager (TPM) professional to play a significant part in… more
- Amazon (Arlington, VA)
- …are essential to success in this role. Key job responsibilities As a Sr . Technical Program Manager you will be responsible for; 1. Scoping and delivering ... resources to be successful. This is ideal for a Sr . TPM who is seeking to deliver meaningful value/results...this industry. Amazon's service has differentiated assets in our customer & audience insights, exclusive video content, exclusive audio… more
- Amazon (Arlington, VA)
- Description We're seeking a Senior Technical Program Manager (TPM) to support new programs standup, operational improvements, and customer engagement for AWS ... legal, compliance, and security. We are looking for a customer obsessed critical thinker who thrives on solving challenges...about data center operations and supporting services. As a Sr . TPM in AWS Infrastructure Operations, you will influence… more
- Amazon (Herndon, VA)
- Description Amazon Web Services (AWS) is seeking an experienced Sr . Technical Program Manager to manage data center infrastructure goals and programs, as well as ... manage intra-organizational customer relationships. AWS is a subsidiary of Amazon.com and...role in an exciting, industry-leading technology business. As a Sr . Technical Program Manager (TPM) in the… more
- Capital One (Mclean, VA)
- … Manager - Enterprise Product and Platform Strategy **Summary:** As a Senior Manager , Business Analysis on the Enterprise Product and Platform Strategy ... implement game-changing strategies to tackle problems spanning product and customer lifecycles. Ideal candidates will have a combination of...New York City (Hybrid On-Site): $199,100 - $227,200 for Sr . Business Manager Candidates hired to work… more