- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... supervision of the Medical Call Center Manager, the Medical ...responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the patient experience, ensuring adequate staffing… more
- Kelly Services (Canton, MA)
- …has partnered with a premier Insurance company that is located in Canton, MA. ** Call Center Representative Bilingual- ** Take incoming calls from clients and ... Office skills and customer service skills. 2 years of call center experience is required. **Must be...Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs… more
- Conviva (Boston, MA)
- …a part of our caring community and help us put health first** The Call Center Representative represents the company by addressing incoming telephone, digital, or ... of previous experience working in an inbound customer service call center . + High school diploma or...HireVue** As part of our hiring process for this opportunity , we will be using an interviewing technology called… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...Call Center and it's onsite location is at 20 Overland...more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity **… more
- Beth Israel Lahey Health (Boston, MA)
- …answering, screening and processing a high volume of incoming calls in a dedicated call center . The Patient Service Representative is supporting the GI Call ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- IQVIA (Northborough, MA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein ... skill set that meet the requirements below for future opportunities Manages the relationships with the manufacturer and Affordability...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and responsibilities ... office. + Answer calls that come in to the call center and dispatch these calls out...and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts… more
- TEKsystems (Watertown, MA)
- …2-3 WEEKS Qualifications: + Previous medical experience or terminology required + Prior call center /customer service + One Saturday OR Sunday is required every ... Customer Service Representatives to their team!! You have the opportunity to join a leading 3rd party communication partner...Health Clinics. Their job is to determine who's on call at a client, pull up contact info in… more
- TEKsystems (Boston, MA)
- Our client is hiring for Call Center Representative (2nd Shift and Overnight shift) Description: + Customer Service Reps are taking 200 calls a day from incoming ... Clinics + Their job is to determine who's on call at a client, pull up contact info in...solutions to take advantage of a new world of opportunity . We are a team of 80,000 strong, working… more
- ThermoFisher Scientific (Waltham, MA)
- …years of demonstrated experience in **Genesys Cloud CX** + Experience with contact center technologies (eg, ACD, Reporting, call routing, workforce management) + ... will join our diversified team to design, implement, and optimize contact center applications in Genesys Engage and Genesys Cloud! Your responsibilities will include… more
- Beth Israel Lahey Health (Westwood, MA)
- …solved by following clear directions and procedures and by identifying opportunities for process improvements. 3. **Independence of Action:** Ability to follow ... to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to… more
- U-Haul (Somerville, MA)
- …placement and distribution of equipment. U-Haul Offers: + Career stability + Opportunities for advancement + Mindset App Reimbursement + Gym Reimbursement Program + ... to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race,… more
- Navient (Boston, MA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... access to thousands of scholarships to help students pay less. **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... experience in customer service preferably in banking, financial services and/or inbound call center experience. is required Knowledge, Skills, and Abilities +… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries + Meets expectations for all call center related statistics, including but not limited to measurement of ... promotes the business interest of the Bank. Refers sales opportunities to other departments or Bank affiliates in support...customer service preferably in banking, financial services and/or inbound call center experience. + Must possess at… more
- Milford Regional Medical Center (Milford, MA)
- …include Admitting, Pre-Authorization, Outpatient Registration, the Emergency Department and the Call Center . Duties include guidance and coverage for employees, ... both in the main hospital and during the pre-registration process through the call center . While providing functional guidance to the Admitting, Registration and… more
- Amazon (Boston, MA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI Innovation Center helps AWS… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit ... Security Services USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:** Our SOC… more
- Tufts Medicine (Framingham, MA)
- …phones, triages calls, responds to patient requests, takes messages in office or call center setting + Greets and checks-in patients; verifies patient ... 4:30 PM **Location:** Onsite in Framingham, Massachusetts - The Heart Center of MetroWest - Free parking! **Website:** https://www.hcmw.com/ Under general… more
- Tufts Medicine (Framingham, MA)
- …phones, triages calls, responds to patient requests, takes messages in office or call center setting. 4. Greets and checks-in patients; verifies patient ... Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks… more