- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... supervision of the Medical Call Center Manager, the Medical ...Service + Greet each client in warm, welcoming, and professional manner + Log information on calls received, where… more
- Fenway Health (Boston, MA)
- Call Center Triage Nurse (RN) - Hybrid Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Nursing Job Type Full-time Description Under ... and as a member of the care team, the Call Center Triage Nurse will be responsible...client confidentiality in accordance with HIPAA regulations + Maintain professional competence necessary to perform job responsibilities; maintain and… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...Call Center and it's onsite location is at 20 Overland...and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts… more
- Beth Israel Lahey Health (Boston, MA)
- …answering, screening and processing a high volume of incoming calls in a dedicated call center . The Patient Service Representative is supporting the GI Call ... and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts...Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience… more
- IQVIA (Northborough, MA)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein ... changes to reduce overtime to limit company expenses + Monitor and verify call center staff phone calls with patients, providers, and third-party payers… more
- Beth Israel Lahey Health (Westwood, MA)
- …to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to ... service to patients, visitors, staff and external customers in a professional , service-oriented, respectful manner using skills in active listening and problem… more
- U-Haul (Somerville, MA)
- …a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control ... Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. U-Haul Offers: + Career stability + Opportunities for advancement + Mindset App Reimbursement + Gym… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... experience in customer service preferably in banking, financial services and/or inbound call center experience. is required Knowledge, Skills, and Abilities +… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries + Meets expectations for all call center related statistics, including but not limited to measurement of ... experience in customer service preferably in banking, financial services and/or inbound call center experience. + Must possess at least intermediate technology,… more
- Fresenius Medical Center (Lexington, MA)
- …appropriate local placement services. Designs and develops policies and procedures for call center and admissions staff providing general oversight for the ... business needs. + Provides general direction and oversight of patient admissions call center operations nationally pertaining to the planning, design,… more
- Amazon (Boston, MA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI Innovation Center helps AWS… more
- Commonwealth Care Alliance (Boston, MA)
- …is responsible for independent quality reviews of medical claims, and evaluating Call Center activities for compliance with policies and Standard Operating ... This role will also conduct reviews to verify accuracy of Enrollment entries. For Call Center reviews, this position will review calls, letters, emails, and… more
- State of Massachusetts (Wrentham, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... posting for full-time positions on multiple shifts throughout the*Wrentham Developmental Center of the Southeastern Region of DDS*.* The Department of Developmental… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …this CNM will render diagnostic and therapeutic care to patients at the Health Center . On- call rotation for after hour urgent patient follow up, and responsible ... it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From… more
- Beth Israel Lahey Health (Westwood, MA)
- …Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and ... of various centralized pharmacy services such as data entry, call center , and prescription fulfillment. Must be...and processes a high volume of calls in a professional manner. Utilizes and adheres to phone scripts and… more
- Kelly Services (Cambridge, MA)
- …for you. If you ask us, this job looks pretty great.** We're seeking **Bilingual Call Center Translators** fluent in Spanish and English for a great **work from ... **At Kelly** **(R)** ** Professional & Industrial, we're passionate about helping you...you. **Why you should apply to be a Bilingual Call Center Translator:** + Work from Home… more
- CVS Health (Cumberland, RI)
- …do + Ability to work with a high volume, production oriented, time sensitive Call Center environment. + Must maintain the strictest level of confidentiality when ... + Must be able to function well in a professional team environment. + Ability to work with a...work with a high volume, production oriented, time sensitive Call Center environment. Required Qualifications + Must… more
- Marriott (Boston, MA)
- …Experience** **Required:** * 1+ years' experience in business application support in a call center environment, customer service, or hospitality industry. * High ... or College * 1+ years' experience in business application support in a call center environment, customer service, or hospitality industry. * Professional… more
- CVS Health (Boston, MA)
- …with diverse populations- Familiarity with brief therapy models and Motivational Interviewing- Call Center work experience preferred- Ability to establish and ... patient/client positive behavior change- Strong computer and literacy skills- 24x7x365 call center coverage needed, holiday coverage may be required-… more
- Manulife (Boston, MA)
- …and improve concentration risk together with Partners through profiling and influencing call center staffing decisions. Track and measure concentration risk ... of trust, fostering collaboration and promoting adaptability. The Director, Contact Center Workforce Planning and Forecasting is responsible for long-range and… more