- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work… more
- Belay Technologies (Annapolis Junction, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 (Help Desk) and Tier II (Escalation) problem ... Level SA. + 10 Years no degree for Mid Level SA. Candidates are required to...Additional contract or position specific required experience for this level (skills, technologies, expertise): + One ( 1 )… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …account management support. + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + ... area related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. Experience may be substituted for a degree.… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Two (2) years of experience with ServiceNow platform is required. + One ( 1 ) year experience integrating ServiceNow with other applications is required. + ServiceNow… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to management and customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.… more
- DT Professional Services (Crystal City, VA)
- Job Summary: DT Professional Services is seeking a Mid level to Senior level SharePoint Engineer to support our DISA Client in Crystal City, Virginia. We ... Interim Secret Clearance is required. This position is Hybrid ( 1 to 2 days on site as needed at...staying focused on the assigned tasks. Responsibilities: + Provide tier 3 technical support for on-premise SharePoint & CRM… more
- Stratus Solutions (College Park, MD)
- …support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...users in accessing and using IT systems. * Provide Tier 1 (Help Desk) and Tier… more
- Rubrik (Reston, VA)
- …system-specific security and privacy controls. **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data ... may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly… more
- Criterion Systems (Reston, VA)
- …systems security administration functions, including creating user profiles and accounts. + Provides Tier 1 and Tier 2 problem identification, diagnosis and ... tuning. + Installation, STIG hardening, patching. + Excellent troubleshooting skills and Tier 1 communication skills. + Experience developing and maintaining… more
- DCCA (Fort Meade, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid - Level Systems Administrators with Linux and Windows... II certification + Experience working in a customer service/ Tier 1 / Tier 2 environment +… more
- Red Arch Solutions (Columbia, MD)
- …support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of ... Overview: Red Arch Solutions is looking for an experienced mid - level System Administrator to join our team...users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier… more
- FleishmanHillard (Washington, DC)
- …and issues and strong understanding of media environment. + Strong media relationships with tier 1 business and policy reporters. + Excellent writing and editing ... . This position provides a fantastic opportunity for a mid - level communications professional with a background in...media relations efforts on behalf of these clients with top- tier business and trade outlets. The ideal candidate is… more
- ManTech (Vienna, VA)
- …demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Providing basic user training in support of ... demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Providing basic user training in support of… more
- Criterion Systems (Washington, DC)
- …analysis of incidents that indicate a larger problem. + Use information provided by Tier 1 and log additional information as needed. + Use administrative access ... can help you take your career to the next level please visit our website: www.criterion-sys.com . Criterion Systems...+ Resolve service requests. + Escalate service requests to Tier 3, if necessary. + Route service requests to… more
- MSys Inc. (Fairfax, VA)
- …CPU, memory, and disk partitions as required. Role Description: + Responds to Tier 1 support requests. + Provides exceptional customer service. + Communicates ... from Day One. Team is looking for a solid mid - level team member who brings 5-7 years...Create, change, and delete user accounts per request. Provide Tier III other support per request from various constituencies.… more
- Pacific Northwest National Laboratory (College Park, MD)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... creativity, effective design, implementation, and teamwork. Active mentoring of junior and mid - level staff is an expectation and critical function of this role.… more
- Abt Global Inc. (Rockville, MD)
- …design, operations manuals, and hand-off manuals for the IT Service Center (help desk) and other Tier 1 or Tier 2 functionality. + Work with Abt's Enterprise ... developers with a DevOps focus and will own and execute a short and mid -term ( 1 -3 years) DevSecOps strategy. **Core Responsibilities** + Deliver solutions in an… more
- GCubed Enterprises, Inc. (Fort Belvoir, VA)
- …(DHCP), File Sharing services, Active roles Server (ARS). - Experience providing Tier 3 support in an enterprise level , globally distributed environment. ... of JavaScript, XML, Active Directory, VMWARE, and Windows 2016. 1 . Develops and maintains code and associated test scripts...to DISA STIG - Ability to mentor junior and mid - level team members to be more proficient… more
- CareFirst (Reston, VA)
- …AIX, and Linux environments. + Demonstrated experience overseeing enterprise and mid - tier class storage arrays. + Demonstrated experience overseeing Brocade ... needed. Responsible for creating and maintaining area's customer based service level agreements. Responsible for mentoring staff and maintaining labor (talent… more
- General Dynamics Information Technology (Rockville, MD)
- …with ability to respond to Rockville or Sterling Data Center **Systems Engineer** ** Mid Level ** + Bachelor's degree in related field. Four (4) additional ... **Req ID:** RQ173308 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public...Hosting, Network, Security, Server, Identity and Access Management, and Tier II Operations in support of the HRSA mission.… more