- Merck & Co. (North Wales, PA)
- …or engage in face-to-face meetings, then your employment may pose an undue burden to business operations , in which case you may not be offered employment, or ... Hub, with a focus on-capability optimization and standardization, delivering a seamless CX for our customers. This role requires a deep comprehension of omnichannel… more
- Percepta (Remote, OR)
- …requests related to client-owned technology platforms from internal and client partner operations leads, including documentation of requirements and submission ... business and technical knowledge required to design effective CX and EX solutions that align to business...of offerings from Percepta and its internal and external partner network. As a player-coach, you may also be… more
- West Technology Group, LLC (Atlanta, GA)
- …from the following locations: , United States | Do you thrive on winning new business ? Do you desire to be in a goal-oriented setting where you're supported to ... Company!Our Mosaicx team is focused on delivering a Customer Experience ( CX ) outcomes leveraging digital messaging, personalized and predictive self-service and… more
- Warner Bros. Discovery (Culver City, CA)
- …support tiers. This individual will be a core contributor within the Tier 3 CX Special Operations team and will collaborate cross-funct ionally to ensure ... business -side issues escalated from Advanced Support and Frontline Operations during the hours of 10 :00 am -...provide alternate hours, weekend, and/or holiday support coverage. + Partner with larger CX and UX writing… more
- Amazon (Detroit, MI)
- …performance, technical challenges, and handling escalations from their team and partner teams. Managing multiple projects simultaneously, the TPM guides them through ... performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. You will… more
- Amazon (Seattle, WA)
- …to scale CX features, and incorporate learnings and insights from partner teams. You will have strong judgment and understand which opportunities drive the ... Consumables Shopping Experience (CSE) Polaris team is responsible for CX features and services that power the core shopping...to work with several teams in Amazon across technology, business and operations . Strong written and verbal… more
- SAP (Alpharetta, GA)
- …superior customer experience. As a Digital Sales Development Manager of Customer Experience ( CX ), you will work with and develop a team focused on sourcing and ... nurturing demand to grow SAPs Cloud ERP & CX footprint in North America across all industries, working...a high conversion rate to bookings for the target business segment. 2. To develop SDE talent into the… more
- BlackRock (Atlanta, GA)
- **About this role** **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with ... all aspects of service delivery, and onboarding teams bringing new business onto our platform, **Wealth-** differentiated capability for both Whole Portfolio… more
- Cisco (Research Triangle Park, NC)
- …and data center class hardware, operating 24x7 production solutions that drive the CX business , to incident response. The VSI team is tightly interlocked ... Who We Are: The CX Lab organization is responsible for delivering the...workflows to streamline the deployment of solutions. You will partner with internal technical leaders to develop and drive… more
- LinkedIn (Mountain View, CA)
- …targeting, personalization, testing, sales lead handoff) + Improve our engineering and business operations operational efficiency by merging core pieces of our ... an experienced and passionate Sr. Manager, MarTech Channel Experiences ( CX ) Email Tech Lead to join our team. In...introducing new products to unlock efficiency and automation. + Partner across Operations , Engineering, Product, Data Science,… more
- ServiceNow, Inc. (Atlanta, GA)
- …+ Engage with internal stakeholders (such as other PMs, architecture, operations , business development, sales, marketing, and customer success teams) ... every step of our customers' journey. The products we build power digital business for ServiceNow and can even become commercially available. Summary: The world of… more
- SAP (New York, NY)
- …on the digital and go-to-market ecosystem. This position will work closely with business stakeholders to help inform and optimize the digital journey and direction ... journey documentation inclusive of voice of customer, KPIs, and insights + Partner with functions to prioritize needs and technical requirements based on … more
- Amazon (Westborough, MA)
- … business liaison working across other teams at Amazon, and as a thought leader and business partner for MSP CX . - This leader will work closely across ... the leadership team to develop and drive operational processes ( Business Reviews, Finance and Operations , Goal Management),...and learnings across the organization * Act as a business partner to the MSP CX… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- The Manager, Commercial Business Operations & Customer Experience will play a key role within the Omnichannel Operations team, which supports marketing and ... Business Unit (CBU) brand stakeholders and the Commercial Operations team. **A Typical Day Might Look Like This:**...directly related or relevant experience in omnichannel engagement or CX , marketing operations , with 2+ years of… more
- Amazon (Seattle, WA)
- …Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Program Manager, Business Operations you will be the MSP CX functional leader ... deployment projects across multiple and competing workstreams. The Sr. Program Manager, Business Operations will be a results-oriented and resourceful leader who… more
- Mass Markets (Dallas, TX)
- …personalities and learning styles. + 1+ years of experience in HR business partner (may be supplemented by operations ) + Some Undergraduate level education + ... POSITION OVERVIEW HUMAN RESOURCE BUSINESS PARTNER SUPPORTING MULTIPLE NORTH AMERICA...possess a strong work ethic. Experience in call center operations or client services is preferred. This is a… more
- University of Washington (Seattle, WA)
- …critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable innovation, ... learning, discovery, and service." UW-IT Customer Experience ( CX ) is a full-service organization providing 24x7x365 support to UW faculty, staff, and students within… more
- Sanofi Group (Bridgewater, NJ)
- …level and influence product and service strategy direction + Influential leader representing CX Strategy across the business and corporate, including product and ... and digital development process and be an advocate for CX within Digital, partner organizations and stakeholder...Affect deep levels of change in terms of how CX functions with its peers in Global Business… more
- Walmart (Bentonville, AR)
- …experiments in the field** + Deploy experiments in alignment with Walmart field operations teams + Partner with analytics to interpret results + Recommend ... listed, there are no minimum qualifications. Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and… more
- Hensel Phelps (Irvine, CA)
- …a full-service building provider. Our organization is comprised of three lines of business - development, construction, and facility services. These groups work as a ... subject matter experts of building systems, envelopes, campus, and client operations . **Position Description:** The Solutions Manager role is focused on providing… more
