- Lowe's (Bristow, VA)
- …conflicts and concerns + Processing customer orders and adjustments + Escalated customer concern resolution + Working alerts and queues + Inputting ... tasks in a past paced environment. * Knowledge of Home Delivery XDT operations. * Market Delivery Associate will be assigned daily tasks such as working alerts… more
- NVR (Reston, VA)
- Part-Time Customer Care Associate Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ... (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=30737) As a Part-Time Customer Service Associate , your empathy and interpersonal… more
- Highmark Health (Washington, DC)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, ... groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...forwarding to the appropriate area for follow up and resolution . + Meet all production, quality, and adherence standards.… more
- Small Business Administration (Washington, DC)
- …management, communication tools and information sharing. The incumbent serves as the Deputy Associate Administrator. He or she functions as the alter ego to the ... Associate Administrator and fully shares in the duties, responsibilities...of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing… more
- Navy Federal Credit Union (Merrifield, VA)
- …+ Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction + Execute first call ... resolution through research and follow-up; may redirect calls to...to challenging and/or sensitive situations using appropriate and tactful customer service communications + Review client account(s) and activities,… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Associate , Cyber Product Owner Capital One is seeking a product owner to help deliver ... Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part… more
- KPMG (Mclean, VA)
- **Business Title:** Associate Director, Lean Transformation - Operations Excellence Practice **Requisition Number:** 112294 - 97 **Function:** Business Support ... future as we are, join our team. KPMG is currently seeking an Associate Director, Operations Excellence to join our Operations organization. Responsibilities: + Lead… more
- Bristol Myers Squibb (Washington, DC)
- …data generation, insight generation and patients' access to medicine. The Regional Associate Director (RAD) role is field-based and focused on managing a team ... Reviews/Approves the MSLs' MyList + Uses active listening to understand customer needs and promote focused communication while ensuring appropriate two-way… more
- Office of the Secretary of Health and Human Services (Washington, DC)
- …development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. 3. Results Driven: The ability to meet organizational ... goals and customer expectations. Inherent to this ECQ is the ability...including Medicare, Medicaid, and ACA title I programs (private market reforms and health care Marketplaces), among others. Requires… more
- Marriott (Washington, DC)
- …work with project teams to improve security while retaining time to market , functionality, and scalability. Reviews and approves Security Accreditation tasks during ... + Knowledge of SAFe Agile Methodologies. + Strong negotiating, influencing and problem resolution skills. + Ability to effectively prioritize and execute tasks in a… more
- Amazon (Herndon, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Vontier (Washington, DC)
- …find swift and efficient solutions, liaising with relevant parties to ensure customer satisfaction and issue resolution . + Process Improvement: Continuous review ... position requires strong communication skills, key attention to detail, and a customer -centric attitude. **WHAT YOU WILL DO:** + Represent the Onboarding Support… more
- Walmart (Dulles, VA)
- … resolution across managerial levels within the facility; and providing resolution for associates, including proactively seeking out associate comments and ... for multiple, dynamic indicators (for example, external environment, merchandising, customer and associate base, replenishment, sales windows); ensuring… more
- Cayuse Holdings (Washington, DC)
- …time to market . **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality ... high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and… more
- Amazon (Arlington, VA)
- …and stakeholders across operations, technology, and product teams to ensure quick customer resolution on high priority escalations from Senior Vice Presidents ... real time providing education to them with the goal of achieving first contact resolution , as well as a remarkable, reproducible customer experience. * Process… more
- Cayuse Holdings (Washington, DC)
- …operational efficiency, reducing costs, boosting profitability, or expediting time to market , Cayuse is committed to helping clients achieve their business ... objectives effectively. With a customer -centric approach and a track record of success, Cayuse...potential system problems and escalate to department contact for resolution . + Identifies potential system problems and escalate to… more
- Amazon (Arlington, VA)
- …ways to automate the operation of our network and drive complex issues to resolution . As part of this Network Development Manager role, a successful candidate will ... improve our processes and designs in order to avoid customer impact in the future. AWS leaders are highly-technical...VA, USA | Seattle, WA, USA Basic Qualifications - Associate 's degree, or CEH (Certified Ethical Hacker) or CFR… more
- CareFirst (Reston, VA)
- …the tracking and management of open issues and assists in planning for resolution . Participates in development sessions and design reviews in order to ensure design ... adherence or system deficiencies/defects and coordinates appropriate action through issue resolution . Leads in creating formal communication to be delivered to… more
- CareFirst (Washington, DC)
- …are relevant to our company focus and mission. + Identify, manage and facilitate resolution of issues. Negotiate resolution to conflicts. Develop and maintain a ... + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for… more
- Kelly Services (Manassas, VA)
- …(12month; potential for permanent conversion)** opportunity to work as a ** Associate Technical Support (within Science)** located in **Manassas, VA.** **Shift:** ... 1 day onsite) **Hourly Pay Rate: $23** **Position Summary:** The Associate Technical Services Specialist supports customers via various communication channels. They… more