- Commonwealth Care Alliance (Boston, MA)
- …and end user support solutions. The ideal candidate is reliable, demonstrates excellent customer service skills and can seamlessly multitask. This role requires ... the customer . + Demonstrated analytical and problem-solving skills + Excellent customer service and communications skills and ability to handle sensitive and… more
- Eversource Energy (Westwood, MA)
- …provides input to supervisors regarding representatives' performance\. Subject matter expert on customer service operations in support of call center, billing, ... and credit collections functions\. Subject matter expert on customer service systems, tools, and applications\. Serves as the "go to" person for business… more
- Broadridge Financial Solutions (Boston, MA)
- …Prioritize workflow to meet delivery requirements. + Main point of contact with Customer Service /Associates regarding queries, concerns, etc. + Act as a liaison ... with multiple teams and departments. This role is considered hybrid , which means youll be assigned to a Broadridge...to provide ETAs to Customer Service and manage internal teams to… more
- Children's Hospital Boston (Boston, MA)
- …At Boston Children's Hospital, success is measured through providing the highest quality customer service , while changing lives by delivering excellent care. The ... projects and tasks when needed. To qualify, you must have: + Excellent customer - service skills and the ability to express empathy in difficult interpersonal… more
- UMB Bank (Boston, MA)
- …cross-functional teams. You will also engage in Supplier Enablement to increase customer spending for the commercial card programs, conduct market research and ... as assigned by Bank Product leadership. **This role is hybrid (Tue & Wed on-site) for candidates in the...within budget. + Engage in Supplier Enablement to increase customer spend by an outreach campaign based on vendor… more
- UMB Bank (Boston, MA)
- …help out with other bank initiatives, we want to talk with you! **This role is hybrid (Tue through Thu on-site) for candidates in the Kansas City area and open to ... including data management, card transactions, core banking deposits and customer processing, loan processing, payments, and fraud management. **_Bonus Points… more
- Olympus Corporation of the Americas (Westborough, MA)
- **Working Location:** **MASSACHUSETTS, WESTBOROUGH** **Workplace Flexibility:** ** Hybrid ** Are you looking for a company that cares about people's lives and health, ... self-starter, team-oriented and excellent at prioritization and multitasking. + Certified Associate or Full Human Factors, Ergonomics or User Experience Professional… more
- Merck (Boston, MA)
- **Job Description** The Associate Director, Technology Solutions Beef Customer Success is responsible for building, developing and leading the Livestock ... Associate Director role will lead a team of Customer Success professionals and will drive a culture that...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Staples (Framingham, MA)
- … customer experience, focusing on ease of use, personalization, self- service , and efficiency. + Handle multiple projects simultaneously while ensuring accuracy ... to business. You're what binds us together. Our eCommerce team delivers customer -centric site experiences to position Staples as a digital selling platform of… more
- UMB Bank (Boston, MA)
- …main point of contact for our clients and ensuring we deliver the unparalleled customer experience. This role will provide non routine support to an assigned group ... transaction closing, handling cash and investment transactions, providing debt service calculations, accurate/timely setup of issues on all systems, preparing… more
- Beth Israel Lahey Health (Boston, MA)
- …operations of the rectal cancer clinic with the commitment of providing excellent customer service to patients, families and visitors. Plans and organizes the ... **Required Qualifications:** 1. High School diploma or GED required. Associate 's degree preferred. 2. 3-5 years related work experience...impact the operations of one or more departments. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Boston, MA)
- …of immediate work group by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high level of customer ... policies and procedures when necessary. Collects co-payments from patients at point-of- service . Coordinates billing tickets for office visits and services following… more
- Beth Israel Lahey Health (Boston, MA)
- …and improving workflows. Results may impact the operations of one or more departments. 8. ** Customer Service :** Ability to provide a high level of customer ... presentations. **Required Qualifications:** 1. High School diploma or GED required. Associate 's degree preferred. 2. 3-5 years related work experience required. 3.… more
- Eversource Energy (Westwood, MA)
- …for Transmission, Distribution and Gas infrastructure upgrades necessary to facilitate customer electrification in lieu of current gas infrastructure and associated ... Owns the coordination of the utility\-to\-utility data exchange for overlapping service territories\. + Coordinates closely with the community relations and… more
- HealthEdge Software Inc (Boston, MA)
- …and service support and enhancement. This role willrequire deep customer knowledge and understanding as well as the ability todriveoperational execution. ... partner customers to achieve successduring the implementation andthroughout the customer life cycle. TheAssociatewill beanoperational point of contact for his… more
- Wayfair (Boston, MA)
- …program management, strategy & operations, consulting, or similar roles supporting Sales, Customer Service , or Marketing teams Ability to understand and ... Customer Journey team is seeking a collaborative, analytical-oriented associate to help drive Wayfair's B2B agenda. The role...and corporate employees will be in office in a hybrid capacity. Employees will work in the office on… more
- Merck (Cambridge, MA)
- **Job Description** ** Associate Director, Pulmonary Arterial Hypertension (PAH) Payer Marketing & Access Strategy** As Associate Director, PAH & Rare Disease ... Data & Analytics, Outcomes Research and Policy to incorporate market/ customer insights in the development of payer customer...United States. The preferred location for this position is hybrid in Upper Gwynedd, PA but will consider remote… more
- Merck (Boston, MA)
- …of decision-making at our company, this position offers an opportunity for the Associate Director to drive pipeline impact across therapy areas. This Associate ... basis in decision making and driving pipeline impact. The Associate Director will perform job duties independently with minimal...Sweden and Switzerland are required to work on a hybrid schedule, spending 2-3 days in the office and… more
- Merck (Boston, MA)
- …Research & Division organization of our company. **Position Description/Summary:** The GPAM Associate Director, Project Manager, is a core member of Early Drug ... & Development pipeline and realize its full potential. The Associate Director is expected to provide project management leadership...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck (Boston, MA)
- …Pharmacology and Pharmacometrics -** **Immune/Oncology** **(QP2-IO)** team in the role of Associate Director QP2-IO team is part of the Global Clinical Development ... and pharmacometrics of oncology drugs from post-PCC to registration. Associate Directors are emerging leaders in the field of...to have a minimum of twelve (12) months of service in current position prior to applying for open… more