- Rose International (Newtonville, NY)
- …Adobe) * Hardware (Laptops/Printers/Scanners) Abilities: * Professional, respectful, provide great customer service with verbal communication and writing ability ... 05/15/2024 Hiring Organization: Rose International Position Number: 464080 Job Title: Helpdesk Support (Call Center) Job Location: Latham, NY, USA, 12110 Work… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …the industry. We welcome individuals from all backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and ... temporary role at Fidelity Investments. We are currently sourcing for a Helpdesk Support Specialist to work in Fidelity's Enterprise Technology Group in Merrimack,… more
- Creative Financial Staffing (Bakersfield, CA)
- …Manage the help desk team and evaluate performance. Ensure high-quality customer service while promoting end-user satisfaction through managing the ... helpdesk and technology support process. Maintain IT asset inventory. Ensure customer service is timely and accurate daily. Recruit, train and support help… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …minimum KSAO's required to do the job.1+ year(s) experience in customer service or working within a Helpdesk environmentMust have general knowledge of PC ... mannerManage customer relationships from reported incident through resolution.Meet all Service Level Agreements (SLA) as listed in the Service Level… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …plus. Demonstrate the ability to communicate orally and in writing. Professional phone etiquette is required, and a positive customer service attitude is a must! ... helpdesk environment. Must have detailed knowledge of IT service management (ITSM) and help desk tools. Will assist...as assigned. Travel to off-site locations is required for customer support. Tier I Helpdesk Technician Qualifications:… more
- Butler Aerospace and Defense (Salem, OR)
- Customer Service Rep / Call Center (Entry...in a PC, this is NOT Technical Support or Helpdesk type of work.- IF you have done: Reception, cashiering, ... PositionsPaid Training ProvidedPaid Training Provided - all you need is Basic Customer Service / Phone / PC skills or experience, experience can be in-person… more
- RiseIT Solutions (Atlanta, GA)
- …assist in the development and writing of technical documentation manuals. Must have great customer service and problem-solving skills. Must be able to pass an ... wisely, and proficient, while supporting staff members by answering helpdesk phone calls, work internal helpdesk tickets...by answering helpdesk phone calls, work internal helpdesk tickets submitted by staff members on daily basis,… more
- Fidelity TalentSource LLC (Greenwood Village, CO)
- …in data management projects to improve the quality of the data. Monitors the helpdesk queue and logging incidents. Defines and executes test plans and supports user ... accurate, and timely completion of all activities\u2014operation tasks and helpdesk requests.Analyzes information obtained from management to conceptualize and… more
- SNI Technology (Fort Lauderdale, FL)
- OVERVIEW Sr. IT Support Services/ Service Desk Manager is a technical management position responsible for daily/strategic planning, operation, administration, ... tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system availability, trouble tickets,… more
- Southwest Research Institute (San Antonio, TX)
- …knowledge, including peripherals such as printers, keyboards, mice, USB devices.General customer service experience or working with the public.General knowledge ... existing IS equipment and assets in accordance with SwRI policy.Provide level 1 helpdesk support and triage user issues.Support ongoing internal IS projects such as… more
- STERIS (Mentor, OH)
- …and projects as requiredDuties - cont'dEducation DegreeRequired Experience2 years Customer service or office experienceDemonstrated organizational skills and ... by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryThe Customer ...etc) and ad-hoc internet research* Maintain team email inbox, helpdesk (IMS) and Customer Request Form queue*… more
- KaiHonua (Killeen, TX)
- …This team supports mission-critical media operations and communications for our government customer that is responsible for providing IT services and support across ... compiles information from current and future IT and telecommunications systems helpdesk tickets ie, Remedy for NEC reimbursable servicesPrepares graphs and charts… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …budgetExcellent verbal, written, analytical, problem solving and organizational skills. Customer -focused and service -orientedProven ability to maintain a ... server environment to prevent impacting events while continuously improving the customer experience. Supporting and preserving the Virtual Desktop setup of the… more
- eXcell (Murrysville, PA)
- …industry and work environment Excellent communication, relationship-building, and internal customer service skills This position requires the ability ... Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems Broad experience of IT with basic understanding… more
- JobsRUs (Atlanta, GA)
- …skills in English; Spanish is a plus.- Strong organizational, prioritization, and customer service skills.- Ability to work autonomously, under pressure in ... and handle multiple open cases simultaneously.Requirements:- Experience in IT Support Helpdesk preferred.- Familiarity with Microsoft OS W10, MS Office 365 Suite,… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- …Payment Kiosks, Video-over-Ethernet technology, Printers, Monitors, Electronic Payment Technology, o Customer service Skills o Time management Skills/ Needs to ... Overall Purpose: Tier 2/3 helpdesk support for field technicians using wireless connections...hardware o Signature Capture devices, Receipt Printers, Scanners o Self- Service Payment Kiosks o Video Presentation Monitors from 52… more
- Globe Life Inc. (Mckinney, TX)
- …require access to sensitive data. Confidentiality around sensitive or classified customer and employee information will be required. PRIMARY DUTIES & ... front-line applications administration, support and guidance, which may include service packs, upgrades, and infrastructure changes. Testing of applications,… more
- Percepta (Dearborn, MI)
- …of a unique culture. What You'll Be Doing The Rewards Guides provides exceptional customer service support for the Rewards Programs, which are loyalty marketing ... will be responsible for providing timely, professional and accurate customer service within the contractual customer...cross trained to support the functions. * Provide inbound helpdesk support for member, dealer, and region employees on… more
- DivIHN Integration Inc (Lemont, IL)
- …debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. Responsible for tier-1 ... documentation to guide customers on how to efficiently use our IT service and compute resources. 3.0 Objectives Provide technical support for computer systems… more
- SAIC (Fort Huachuca, AZ)
- …+ High school diploma and one (1) year or more of related experience + Experience in a customer service or helpdesk role + Must be able to accommodate any of ... **Description** SAIC is seeking a **Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support...network operations difficulties by providing fast, efficient, and friendly customer service . + Assist with managing escalated… more
