- CACI International (Arlington, VA)
- Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Travel Required: Up to 10% Type of Travel: Local * * * As a Deskside Support Technician, you will act as a model of customer service excellence to all… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician (Tier 2),** you will act as a model of customer service excellence to… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking a Deskside Support Manager in Washington, DC This manager-level position requires ... periodic night and weekend work to ensure the success of the Deskside Support operation. The selected candidate must be a US Citizen (without any dual… more
- GCyber (Arlington, VA)
- GCyber is hiring a Deskside Support Specialist to support the Office of the Military Commissions (OMC). Although this position is located in the NCR, there ... will be occasional travel to Guantanamo Bay, Cuba. As the Deskside Support Specialist, you will: + Provide IT Help Desk support to include providing accurate… more
- DLA Piper (Washington, DC)
- …+ High school diploma or GED + 2 years' experience providing support to end users, troubleshooting hardware/software issues, and installing PC and peripheral ... a law firm or professional services environment + Experience providing technical support to C-Suite/executive-level professionals What will your day look like? In… more
- SAIC (Germantown, MD)
- …will accept additional years experience in lieu of degree. + Must have 1-2 years in deskside support + Must be a US Citizen and must be able to obtain and DOE ... to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems. * Document, maintain, upgrade and replace hardware… more
- Leidos (Rockville, MD)
- …communication skills. + Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a ticket has been dispatched ... creative, and customer-focused technical representative to provide systems administrator and deskside technical support at our customer site, located in… more
- Cayuse Holdings (Washington, DC)
- …team to ensure proper provisioning of new M365 users. Assist Service Desk and Deskside support in resolving issue with the client's M365 environment. Document ... standard operating procedures for use by Service Desk and Deskside support teams. Serve as the main M365 administration support resource responsible for: -… more
- SAIC (Washington, DC)
- **Description** Deskside support Engineer + Candidates need a minimum of 4 years of experience providing desk side support , acting as senior engineer ... Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, Windows 10 with...SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. + Must have a broad base of… more
- NBC Universal (Washington, DC)
- …our NBCUniversal local TV stations site in Washington, DC. The role is 1st/2nd line deskside support break/fix. It demands a high level of customer service to ... ever-changing face of the world. The Technology Experience (TechEx) Deskside Analyst role is an exciting opportunity to be...within the locale. YOUR DAY TO DAY: + Break/Fix support of IT issues + Configure, install, monitor, and… more
- ManTech (Vienna, VA)
- …+ Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Providing basic user training in support of off-the-shelf ... administrator experience (access management/file transfer) may be required. _Deskside Support :_ + Using ITIL-based processes to streamline the receipt, triage,… more
- TEKsystems (Arlington, VA)
- …existing desktops, laptops, software installations issues, and other critical needs. The Deskside Support Technician is predicated on analytical and planning ... Description: As the Desktop Support Technician, you will act as a model...to identify research and resolve technical problems. Candidates will support Government personnel in the Pentagon, CPK5, Arlington, and… more
- ManTech (Mclean, VA)
- **Secure our Nation, Ignite your Future** + Provides technical support and customer service to the organization's users of computer applications and hardware (eg, ... troubleshooting, designing, and implementing fixes. + Providing basic user training in support of off-the-shelf applications and office products as well as some… more
- Guidehouse (Mclean, VA)
- …+ Technical Support - Internal + Provide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and ... **Job Family** **:** User Support **Travel Required** **:** Up to 10% **Clearance...complex problems or unresolved issues to next level of support + Utilize and become proficient with Guidehouse' s… more
- Leidos (Washington, DC)
- …The program provides a range of IT services, including help desk, deskside support , Windows engineering and maintenance, managed print services, ITSM, ... opening for an **M365 Systems Administrator and Engineer** to support the ESA V program. ESA V is an...facets of Microsoft 365 as part of the Cloud Support team for a mission-critical US Government program that… more
- Leidos (Washington, DC)
- …agencies. The program provides a range of IT services, including help desk, deskside support , Windows engineering and maintenance, managed print services, ITSM, ... has an opening for a **Cloud Engineer (Defender)** to support the ESA V program. ESA V is an...be a key part of the team delivering workstation support and solutions for a mission-critical US Government program… more
- Leidos (Washington, DC)
- …agencies. The program provides a range of IT services, including help desk, deskside support , Windows engineering and maintenance, managed print services, ITSM, ... has an opening for a **Sr. Cloud Engineer** to support the ESA V program. ESA V is an...be a key part of the team delivering workstation support and solutions for a mission-critical US Government program… more
- Administrative Office of the US Courts (Washington, DC)
- …locations, including operational oversight and performance monitoring of Service Desk, Deskside Support , A/V Conferencing/Meeting Support , Asset Management, ... Services (DTS), AOI Technology Office (AOTO), AO Operations and Support Division. Responsibilities The incumbent of this position will...oversight to a wide range of IT operations and support services and will report directly to the Chief… more
- Indigo IT, LLC (Washington, DC)
- …levels. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Provide personalized remote, and when needed, one-on-one deskside support (eg, end user support , basic end ... skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher levels of support . Ensures that all events are… more
- Fusion Technology LLC (Lorton, VA)
- …of IT services, including software application support , enterprise infrastructure support , service desk, ITSM, deskside support , workstation engineering ... on Juniper network infrastructure. + Extensive experience in providing O&M support to complex, mission-critical systems. + Extensive experience on designing,… more