- Dexian - DISYS (Chantilly, VA)
- …toner, and probe.JOB SPECIFIC REQUIREMENTS AND SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk ... other telephone and data circuit activities including requirements gathering and service fulfillment. Other responsibilities include adds, moves, and change activity… more
- General Dynamics Information Technology (Washington, DC)
- …related experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will ... customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service… more
- Vectrus (Springfield, VA)
- …Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... Service Desk team members. The IT Enterprise Service Desk supports a...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...of support for a full spectrum of important IT-focused, enterprise -wide lifecycle support. This includes dev ops, applied technology… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier II resources supporting… more
- Red River (Chantilly, VA)
- …target SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager . **Primary Position Tasks:** + Primary service ... **Position Summary:** The Service Desk Team Lead (TL) will...team members understand the mission/goal for different client segments ( Enterprise /Commercial accounts) and deliver the services adequately. + Assure… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and… more
- NuAxis Innovations (Falls Church, VA)
- …Bachelor's preferred + Two (2) or more years of direct experience in as an Enterprise Applications Project Manager in IT Infrastructure operations for a large ... **Help Desk Technician** Location **Falls Church, VA** \# of...issues and maintaining customer contacts according to a specified service level. The support required includes Active Directory (AD),… more
- Chenega Corporation (Alexandria, VA)
- …provides the services, staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system and operational support and ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
- NANA Regional Corporation (Herndon, VA)
- … Intern to work in Herndon, VA . The incumbent will provide first-tier help desk support for the enterprise and assist on additional projects as assigned by ... Where it Matters** Akima is not just another global enterprise and federal contractor. As an Alaska Native Corporation...the manager . To join our team of outstanding professionals, apply… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an Enterprise Operations Manager to support our DOT customer. The Operations Manager 's key role is to drive efficiency of ... Operations Manager and the End User Operations Manager will both support the overarching Enterprise ...Services and Infrastructure Operations teams and technologies. + Help Desk , Exec Help, Enterprise Operations Center, Server,… more
- General Dynamics Information Technology (Springfield, VA)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of… more
- SAIC (Washington, DC)
- …200,000 customer incidents and requests annually. Delivering customer service through an enterprise IT service desk ; contracted business service ... **Description** The service delivery manager is accountable and...reduce the frequency and levels of human interaction with service desk and desk side… more
- General Dynamics Information Technology (Newington, VA)
- …role. **Desired Qualifications:** + Help Desk Institute or Service Desk Institute Service Operations Manager Certification. + Demonstrated success ... to make a personal impact as a Information Systems Manager managing a fast-paced Service Delivery team...success implementing changes, processes, and standards to improve an enterprise -wide service desk . + Demonstrated… more
- CACI International (Washington, DC)
- …and Platforms Operations Center (APOC) Manager who will lead NASA's Tier 1 Enterprise Service Desk (ESD) and Ops Centers. The APOC Manager ... reports) + Responsible for operations support metrics and Portfolio service desk ticket queues. + Frequently meet... ticket queues. + Frequently meet with Portfolio Owner, Service Delivery Manager and Hosting Facility POCs… more
- Leidos (Bethesda, MD)
- …agency's large, mission-critical enterprise Program/ Project Management, PMO, Service Desk , Deskside Services and Hybrid Cloud Infrastructure environment. ... Washington, DC area or telework. As a Program/ Project Manager , you will be responsible for directing customer support...engineering activities across all aspects of the program, including Service Desk , Deskside/ White Glove Services, systems… more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support, and IT ... Required:** Yes **Job Description:** Transform technology into opportunity as a **Senior Change Manager ** with GDIT. A career in enterprise IT means connecting… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has a great opportunity for you! The Program Risk Manager will be on a dynamic team, supporting Team...risks for the construction, SSW, NRE, Lifestyle and Sustainment, Enterprise , and Programmatic Branches. + Work with and conducts… more
