- Abbtech Professional Resources (Washington, DC)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user ...user base * Break/Fix support for government provided end - user computer devices, such as replacing hard… more
- EY (Washington, DC)
- …hardware/software for the wavespace support teamAssists with (or coordinates) the repair of end user hardware and/or lab hardware and the reinstallation of ... we're counting on your unique voice and perspective to help EY become even better, too. Join us and...software as necessary to resolve end user incidents as well as wavespace… more
- Abbtech Professional Resources (Washington, DC)
- …AI/ML techniques and functions to enhance data processing and reporting * Assist the Help Desk with problem and incident management * Assist with end ... reporting and analytic tools in a cloud-based environment to help customers with their data needs. In this role,...Services, to design and develop optimal reports to meet user needs * Collaborate with other team members including… more
- Dexian - DISYS (Chantilly, VA)
- …and performing relocations and re-installations of equipment.Performing periodic physical audits of end user computing devices to compare with ServiceNow records ... to, the following: Configure and add IP phones, create end users, create agents in UCCX, understanding of Call...in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk Technician.Able… more
- IT Concepts (Falls Church, VA)
- …and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of DHA systems, ... improved and consistent IT practices and mechanisms, while continuing to support end users without degradation to DHA operations. Vital to meeting this objective… more
- Export-Import Bank of the United States (Washington, DC)
- …of a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End - User Support, Asset Management, Experience in ... of Helpdesk ticketing, problem resolution, and asset tracking systems in support of help desk operations. Oversees the contractor's work and their day-to-day… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …required to have a Secret Security Clearance. In this role you will: + Manage the end user Help Desk support experience across our tenants for the Task ... Blue Rose is seeking a Help Desk Technician to support our work with a federal client. This is an On-Site role at Ft. Belvoir, Virginia and is open to US… more
- Export-Import Bank of the United States (Washington, DC)
- …Experience serving in the capacity of a Contracting Officer Representative (COR) for IT Help Desk , End - User Support, Network Operations and Engineering, ... for IT Infrastructure. This includes customer support, customer outreach (via user surveys, customer training, town hall meetings, users feedback, newsletters, etc.)… more
- BAE Systems (Newington, VA)
- …the Lab Management team to provide backup including assisting as needed with help desk tasks including: + Answers end - user phone calls. + Responds to and ... diagnoses and solves more complex end - user problems and issues through discussions with...issues through discussions with users. + Assists in collecting help desk metrics and analyzing and identifying… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...personalized remote, and when needed, one-on-one deskside support (eg, end user support, basic end ... in the field - come join us today! The Help Desk Specialist serves as a member...escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user -authorized closure, and troubleshooting on incidents,… more
- NuAxis Innovations (Falls Church, VA)
- …peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall assist end users of applications ... ** Help Desk Technician** Location **Falls Church,...contractor shall provide technical support to system administrators and end users in the customer's Falls Church, VA headquarters.… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. Identifies, researches,… more
- Censeo Consulting Group (Washington, DC)
- …expertise + Meticulous attention to detail to accurately document issues, solutions, and user interactions in help desk tickets or support documentation ... Help Desk Analyst (Salesforce) The Company:... Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group...agency + Follow up on completed tasks to ensure end - user satisfaction and acceptance + Identify inefficiencies… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...and hands on assistance + Provides on-site support to end users on a variety of issues + Identifies, ... team NOW!.We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...identify and correct core problem + Simulates or recreates user problems to resolve operating difficulties. + Recommends systems… more
- CACI International (Ashburn, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Possess and apply a comprehensive knowledge of working with end user business applications/software. + Provide Tier...lieu of degree) + 5 or more years of Help Desk or related technical experience +… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC We are looking for an effective leader with strong ... skills in managing an End User Support (EUS) Team to include: Headquarters Executive Help Support, Enterprise Operations Center (EOC), Tier 2, Field Support,… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...development team, or web tool inconsistences + Documenting all end user interactions and writing bugs/issues/concerns in… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA - Security+...all tickets worked include the problem, the solution, the end user , initiation and completion time, and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …- Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax ... resolutions, and creating and updating these documentation sources Troubleshooting end user issues by recreating the issue...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
