- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public ... our client's complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic… more
- Robert Half Technology (Leesburg, VA)
- Description You might be the Help Desk Analyst Robert Half is looking for! Apply for this position today if you have a can-do attitude and are looking to be ... by focusing on restoring service to the end users. It is also required for this Help Desk Analyst position to know how the role relates to IT projects and IT… more
- CACI International (Reston, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... good communicator? Join our team as a Business Systems Analyst ! You will get to learn how the Federal...Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop… more
- General Dynamics Information Technology (Quantico, VA)
- …some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join their program in ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- Robert Half Technology (Alexandria, VA)
- Description We are in search of a skilled Help Desk Analyst II in the Higher Education sector, based in Alexandria, Virginia. In this role, you will become ... providing customer support and troubleshooting is beneficial. * Familiarity with help desk software, databases and remote control is desired. * Strong… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday. Description: The successful candidate will be responsible for deskside support of an environment composed Intel based PC and Apple workstations and several custom… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category ... computer and mathematical occupations + reference1049810 job details job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals.… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of ... and may possess a security clearance. + Functional Responsibility: Business Integration Analyst (3)s apply their strong analytical and technical skills to assist in… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk - Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client...of the current range is $54,400- $87,700. **Skills:** + Help Desk /IT Services + Knowledge Management +… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington ... tasks throughout the week. **Your future duties and responsibilities:** Help Desk Analysts I provide the first...product though not required, customer service and Business Functional Analyst skills/abilities, SQL is a plus; as well as… more
- CACI International (Chantilly, VA)
- …resources Preferred Certifications: + CompTia A+ CompTia Security + CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can ... phone You'll Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will p rovide ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...Financials experience + Ability to provide Tier 2-3 Service Desk support + Ability to work in a fast… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst - Mid (Hybrid) Job...will provide mid-level support for an Information Technology (IT) Help Desk which receives and resolves 15,000 ... tickets monthly through the Service Now service management software. The IT Help Desk supports a 12,000+ user community within the Department of Homeland… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more