- Creative Financial Staffing (Bakersfield, CA)
- IT Lead Service Desk SUMMARY:Under the supervision of the Information Technology Administrator, the Service Desk Lead will be responsible for leading the Help ... high-quality customer service while promoting end-user satisfaction through managing the helpdesk and technology support process. Maintain IT asset inventory. Ensure… more
- Creative Financial Staffing (Denver, CO)
- …and implement appropriate processes for data protection, disaster recovery, and failover procedures.* Lead desktop and helpdesk support efforts, making sure all ... and database performance.*Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of… more
- Bering Straits Native Corporation (Washington, DC)
- …Straits Native Corporation is currently seeking a qualified Security Control Assessor, Lead for a government client in Washington, DC. The selected individual will ... Federal Information Security Management Act (FISMA) requirements. The Security Control Assessor, Lead works to analyze, plan, and execute the work necessary to… more
- Bering Straits Native Corporation (Washington, DC)
- …and assess results based on risk to client's information systems. Lead remediation efforts for legitimate vulnerabilities and document false-positives or deviations ... (SSP). Utilize test results to update and improve information system contingency planning. Lead and facilitate meetings with system owners and technical personnel to… more
- Bering Straits Native Corporation (Washington, DC)
- …and Overlay Memos, Security Assessment and Authorization artifacts and ATO packages. Lead and facilitate meetings with system owners, executive management, staff, and ... ensure adequate security controls are included in each system lifecycle phase. Lead remediation efforts when security controls are insufficient, weaknesses are… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …plus a minimum of two (2) year as a IT Supervisor or IT Lead experience required. At least four (4) years of previous healthcare information systems experience ... and mitigate root cause for increased cases received by the IT Helpdesk .Responsible for improving and adjusting the Virtual Desktop system for optimal end-user… more
- Intelliswift Software, Inc (Berkeley Heights, NJ)
- …with various Finance counterparts and other cross-functional partners (GA, IT Helpdesk , Security, and etc.). . Prepare month-end closing financial status to ... and identify/reconcile budget discrepancies and request reclassification as needed. . Lead and Coordinates office space planning with department managers and… more
- DivIHN Integration Inc (Lemont, IL)
- …issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. Responsible for tier-1 point of ... of Work The contractor will take direction from the ALCF User Experience Team Lead and CELS Deputy IT Director. 10.0 Task and Time Reporting Timesheets will be… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a secure DoD IT environment. The… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... of Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will: + Direct and oversee the… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... email and in-person IT support to 300+ VIP users in a Windows 11 environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal… more
- Zantech (MD)
- …work environment. Come join our team! Zantech is looking for an upcoming talented Helpdesk Support Section Lead who oversee a team to maintain an excellent ... delivery of service related to computer hardware and software problems. You will manage and evaluate the performance of a help desk team, ensuring timely and accurate customer service. You will recruit, train, and support help desk representatives and… more
- SMX (Ridgecrest, CA)
- …Supervisorat SMX(View all jobs) (https://www.smxtech.com/careers/) Ridgecrest, CA SMX is seeking a Helpdesk Technician, Supervisor to lead a team responsible for ... a DoD contract.** **Essential Duties & Responsibilities** **Team Leadership:** + Manage and lead a team consisting of NMCI Points of Contact (POCs), Asset Managers,… more
- Hyundai Autoever America (Savannah, GA)
- …environment. Analyzes, resolves and reports/escalates helpdesk related issues to the Helpdesk Team Lead and then to the Manager, Customer Support, as ... Manager assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable...and update incident history via Service Now, or other Helpdesk applications, as assigned. * Backup/Restore user profiles and… more
- Alaka'ina Foundation Family of Companies (Dugway, UT)
- …Specialist (on-site) + System Administrator (on-site) + Database Administrator (on-site) + Helpdesk Lead (on-site) + Helpdesk Technician (on-site) + ... Software Developer (possibility of teleworking from Utah only) + Cybersecurity All Source Analyst (on-site) + Systems Security Analyst (on-site) + IT Asset Manager (on-site) + Test Support (on-site) REQUIRED DEGREE/EDUCATION/CERTIFICATION : + Education and… more
- Palmer College of Chiropractic (Davenport, IA)
- …software and College AV equipment. ORGANIZATIONAL RELATIONSHIPS + Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments ... The Helpdesk Analyst is a member of the College...of 2 years of providing technical support in a helpdesk or desktop support environment, or an equivalent combination… more
- Kean University (Union, NJ)
- … Helpdesk Manager Reporting to the Director of Technical Support Services, the Helpdesk Manager (Managing Assistant Director 2) will lead the IT support team ... world-class technical assistance and customer service to the university community. The Helpdesk Manager will be responsible for managing the day-to-day operations of… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 31035 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing ... take your career to the next level! The **Junior Helpdesk Specialist** provides superior customer service in support of...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- RTX Corporation (Schriever Air Force Base, CO)
- …meet the demands of a rapidly evolving global market. We are seeking a Helpdesk System Administrator to work onsite at Schriever Space Force Base, Colorado Springs ... admins to work through updating processes and procedures. + Monitoring dedicated helpdesk phone lines and/or chat capability for servicing various C2BMC-G team… more
