- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level...managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- Deloitte (Rosslyn, VA)
- …solutions. Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, ... and regulatory requirements. + Providing regular reports and updates to IT management on service desk performance, issues, and initiatives. The team Our… more
- Royal Communications Consultants Inc (White Plains, NY)
- Service Delivery Manager - White Plains /...experience in managing and growing a Technical Support and Service Desk team (not an Operations Team). You ... will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and service they require.… more
- PruittHealth (Norcross, GA)
- …issues are resolved 9. Handle any Incidents or Service Requests assigned by their IT Service Desk Manager or Executive Director 10. Proficient ... **JOB PURPOSE:** The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems… more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk ... This includes, but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment and software, and… more
- Groupestahl (Masontown, PA)
- …standards. + Report any misuse and or abuse of company IT equipment to the Service Desk manager . + Assist in maintaining an accurate and up to date ... On-site IT Summer Internship in Masontown, PA What we...you'll be doing: This position reports directly to the Service Desk Manager . The ideal… more
- IT Concepts (Falls Church, VA)
- …experience. + DHA experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + ... for driven and innovative individuals to join our team. IT Concepts is seeking a help desk ...operations. Vital to meeting this objective is meeting the IT Service Management (ITSM) Information Technology Information… more
- General Dynamics Information Technology (Colorado Springs, CO)
- … Manager ** Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. GDIT is ... Desk **Skills:** Customer Service ,Group Problem Solving, IT Service Desk ,People Management, Service...IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding… more
- Mallinckrodt Pharmaceuticals (St. Louis, MO)
- …OneDrive. Organizational Relationship/Scope: This is an individual contributor position reporting to the IT Manager (Support Desk ) in the Specialty Generics ... Job Title IT Support Desk Analyst II Requisition...Support roles. + Demonstrated ability to deliver exceptional customer service . + Excellent verbal and written communication skills, with… more
- Hormel Foods (Austin, MN)
- **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. +...Library) Certification or previous training. + Experience in ITSM ( IT Service Management) Solutions. + Previous employee… more
- University of Washington (Seattle, WA)
- …excitement, artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join our team.** The manager ... will provide technical leadership for the UW Bothell IT Service Desk Team. This...a hands-on leadership position; technical acumen is essential. The Service Desk Manager will be… more
- Cayuse Holdings (Washington, DC)
- …of today's competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service ... required. + Communicates customer satisfaction issues to WSSC's Division Manager , IT Customer Support Operations. + Evaluates...+ Service Desk or Customer Service experience. + Experience with ServiceNow IT … more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...member of our Service Desk team, they are partially dedicated… more
- Randstad US (Clive, IA)
- managed services support desk manager . + clive , iowa +...+ Proven experience in a leadership role within an IT service desk or helpdesk environment, ... are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of...+ Proven experience in a leadership role within an IT service desk or helpdesk… more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Manager to...of Account Management, oversee the day-to-day activities of the IT Service Desk to ensure ... of technicians and engineers supporting all Red River Managed Service clients. The SD Manager is responsible...Desk reporting to management + Assist with managing IT projects that leverage Service Desk… more
- Robert Half Technology (Seattle, WA)
- …hardware set up (network cabling, laptop, desktops) + Experience with ManageEngine Service desk plus ticketing system, ManageEngine Desktop Central, ManageEngine ... roles to move up into. A lot of their IT folks start in Help Desk and...of their IT folks start in Help Desk and can move to Network, Systems, or where...AD Manager Plus + Understanding of Alaskan Seafood industry Technology… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... problems. * Provides updates, status, and completion information to manager , problem request tracking system, and/or users, via voice...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- EMCOR Group (Dulles, VA)
- …are not limited to, the below. **Help Desk Requirements:** The Help Desk Administrator position reports to the Manager of Information Technology. This ... Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- University of Utah Health (Salt Lake City, UT)
- …+ Works under immediate supervision. + Other duties as assigned by the help desk manager . **Knowledge / Skills / Abilities** + Ability to troubleshoot issues ... **Overview** **This position will provide remote IT services for Patients and Staff. About 19...Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone… more