- PPL Corporation (Louisville, KY)
- …This role focuses on process improvement and adapting to changing priorities. The Process Manager position serves as the owner and leader of ITIL processes ... Mission, and Vision business goals and objectives. + Assist in change management initiatives, ensuring successful implementation of process improvements.… more
- Baptist Memorial (Memphis, TN)
- …* Functional knowledge and proven experience with IT Service Management ( ITSM ) processes (Incident, Problem, Change , Knowledge, Configuration Management Database ... deployment and long-term development of Baptist's ServiceNow instance. The ServiceNow Platform Owner will play a critical role in ensuring the further maturing of… more
- J&J Family of Companies (Raritan, NJ)
- …IT support and coordination including ALM/TLM, Cybersecurity, Audit, Asset Management, Local Change Control, ITSM , Quad Meeting, etc. in collaboration with ... Technical Product Owner - CAR-T Manufacturing Systems - 2406176869W **Description**...+ Plan resourcing for the squad (ie, new role, change in role), AS order entry requests (internal technical… more
- TEKsystems (Baltimore, MD)
- Description: * The Senior Collaboration and A/V Technology Owner ensures ongoing service operations delivery and support. The position will meet agreed upon customer ... equipment, and Virtual Meetings. The Senior Collaboration and A/V Technology Owner will achieve exceptional operational outcomes through: managing and measuring… more
- PNC (Strongsville, OH)
- …**Live the Values** - Role models our values with transparency and courage. + **Enable Change ** - Takes action to drive change and innovation that will transform ... Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management ( ITSM ), IT Standards, Procedures & Policies, IT Systems Management, System and… more
- CVS Health (Hartford, CT)
- …the ITSM product backlog to align with organizational goals. Collaborating with ITSM Process Owners and the product delivery team, they drive business value ... for fully remote* EST or CST hours The ServiceNow ITSM Product Owner is pivotal in maximizing...Skills: - 5+ years of hands-on experience in supporting ITSM process and tools - 4+ years… more
- General Dynamics Information Technology (Arlington, VA)
- …review (PIR) to ensure change outcomes are documented. + Works with Change Management Process Owner to ensure the implementation of reporting ... Change Manager performs the day-to-day management of the change process , ensuring all process ...Change (RFC) process and instilling a Change Management culture. + Experience with ITSM … more
- MD Anderson Cancer Center (Houston, TX)
- …v4 certification. 4 years of experience with ServiceNow and how it supports other ITSM process (eg: Incident, Problem, Change , CMDB, Service Mapping, etc). ... * The Administrator will work closely with other administrators, developers, stakeholders, process owners and the platform owner to provide technical… more
- General Dynamics Information Technology (Fairfax, VA)
- …people are our differentiator. Our work depends on a BMC Helix Administrator and ITSM Process Design expert with a focus on Incident, Request Fulfillment, and ... IT organization and in BMC Helix. + Attend all Process Owner meetings. + Regularly review existing...of 5+ years of BMC Helix Administrator experience and ITSM process design. + Required Education or… more
- Leidos (Bethesda, MD)
- …of proposed changes in Technical Review Board (TRB) meetings with input from the Change Owner , Security and other technical leads + Record TRB decisions and ... change management in accordance with NIH CIT's Change Management Process . The CM will support... management experience + Experience with ServiceNow or other ITSM tool + Experience with applying ITIL standards for… more
- ICF (Reston, VA)
- …data relating to the software assets is available when required + Liaise with Process Owner + Prepare and manage software asset management tools and processes ... rapidly growing, entrepreneurial, technology-driven department, seeking a Software Asset Management Process Area Manager to implement best-practice ITSM asset… more
- HCA Healthcare (Nashville, TN)
- …diagrams for applications and infrastructure** + **Coordinates any downtimes, upgrades and change schedules, Leverages ITSM processes to track** + **Changes to ... product tester, etc.** **Major Responsibilities** + **Leverages HCA ITG ITSM products and tools in accordance with ITIL standards.**...products via change management process and system for service… more
- HCA Healthcare (Nashville, TN)
- … schedules, Leverages ITSM processes to track Changes to products via change management process and system for service operations visibility. + Add ... bridges and issues to resolution. + Leverages HCA ITG ITSM products and tools in accordance with ITIL standards....publishing for users. + Actively owns and participates in change validation testing and patching validation (as applicable and… more
- CVS Health (Hartford, CT)
- …Practitioner certification- Discovery Practitioner- Experience as a Configuration Management process owner - Experienced with the application functions available ... Director this role will l iaise with technology teams, process owners and counterparts to define, execute and manage...CIs, and effectively map them for the success of ITSM processes like Incident, Change , and Problem,… more
- Corning Incorporated (Corning, NY)
- …The Service Management Architect works directly with the IT Global Operations team, the ITSM Process Owner and IT ServiceNow Engineering, to continuously ... + Accountable for ServiceNow platform, roadmap & integration strategy. + Owner for Design/Optimization of Service Management Platform based on best practices.… more
- TEKsystems (Chicago, IL)
- …solutions across the full suite of ServiceNow offerings: IT Service Management ( ITSM Pro), IT Operations Management (ITOM Pro), IT Asset Management (HAM Pro), ... platform implementations across multiple ServiceNow modules, including IT Service Management ( ITSM Pro), IT Operations Management (ITOM Pro), IT Asset Management… more
- Eversource Energy (East Berlin, CT)
- …maintaining existing systems, to product replacement and retirement\. They may serve as Product Owner on one or more Agileprojects, andwill be the first IT point of ... implementation\. This position consults in IT strategy and planning, workflow and process design, and product solution development\.The BSA is aleader, andplays a… more
- Chick-fil-A (Atlanta, GA)
- …Sr. Technical Product Specialist, Configuration Management, is a member of the Change & Configuration team within the Digital Transformation & Technology department. ... fostering collaboration and community. Responsibilities + Serves as the Product Owner of ServiceNow Configuration Management Database (CMDB), Discovery and Service… more
- Ensono (Columbus, OH)
- …with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can **Do Great Things** because we have ... client: + Leads implementation of Ensono solutions and/or manages complex change that significantly impacts an existing solution. + Ensures individualized solution… more
- CVS Health (Providence, RI)
- …ServiceNow SPM Product Owner to provide insight on how the demand process can be improved to streamline, clarify, and reduce manual effort. + Stakeholder ... The DM is responsible for ensuring compliance to the demand assessment process and presides over the ServiceNow portfolio governance demand board. Primary duties… more