- Vontier (Stow, OH)
- …Android OS support. **Relationships** + Works with other members of the Help Desk to resolve end-user problems related to program functionality or data recovery. + ... training materials and documentation. **Measures of Performance** + Call service level: The live call service level...be customer-focused, ensuring that customers receive accurate and timely information to get them back on the road quickly.… more
- Robert Half Technology (Cleveland, OH)
- …and/ or corporate technology groups + Collect and forward all relevant information prior to escalation to allow senior staff to operate efficiently. + Maintain a ... Description The Help Desk Support Analyst will provide Tier I and...Prioritize and schedule work as necessary to maintain department service level agreements + Maintain and monitor department mailbox… more
- Robert Half Office Team (Akron, OH)
- Description We are offering a contract-to-hire employment opportunity for a Front Desk Coordinator in Akron, Ohio. Operating within the non-profit sector, the role ... involves a variety of administrative and customer service duties, often serving as the first point of...* Facilitate daily opening and closing of the front desk * Manage high volume of incoming calls from… more
- CBRE (Cleveland, OH)
- …Applications Support + Oversees Tier I service management help desk to ensure high-quality and efficient technology incident report, escalation ... line GWS Segment Role type Full-time Areas of Interest Digital & Technology / Information Technology , Health and Safety/Environment Location(s) Charlotte -… more
- Robert Half Technology (Beachwood, OH)
- …implementing, and coordinating systems, policies, and procedures for our Information Technology solutions and infrastructure. Responsibilities: * Manage ... including maintenance of network component inventory and related documentation. * Establish service level agreements with end users. * Manage and ensure the… more
- Cleveland Clinic (Cleveland, OH)
- …The ideal future caregiver is someone who: * Has excellent customer service , communication and technology skills. * Thrives working both independently ... patient information including patient insurance, billing, and payment information . + Encourages patient utilization of front-end technology , provides… more
- Cleveland Clinic (Canton, OH)
- …patient information including patient insurance, billing, and payment information . + Encourages patient utilization of front-end technology , provides ... Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family.… more
- Cleveland Clinic (Cleveland, OH)
- …and 'Patients First' experience for our patients and visitors. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide ... patient information including patient insurance, billing, and payment information . + Encourages patient utilization of front-end technology , provides… more
- Cleveland Clinic (Norton, OH)
- …patient information including patient insurance, billing, and payment information . + Encourages patient utilization of front-end technology , provides ... Join Cleveland Clinic Akron General where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family.… more
- Cleveland Clinic (Cleveland, OH)
- …The ideal future caregiver is someone who: * Has excellent customer service , communication and technology skills. * Thrives working both independently ... information . + Performs call center scheduling for arrival and departure desk activities. + Collects referring physician demographics information for… more
- AutoNation, Inc. (North Canton, OH)
- …get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to ... coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and… more
- Cleveland Clinic (Akron, OH)
- …patient information including patient insurance, billing, and payment information . + Encourages patient utilization of front-end technology , provides ... Registration Specialist, you will provide comprehensive, proactive and 'Patient First' customer service to our patients and visitors through the entirety of their… more
- MCPc Holdings, Inc. (Cleveland, OH)
- …equivalent work experience with systems. Minimum one (1) year experience within Information Technology ; Knowledge of Identity & Access Management. Responsible ... the self- service portal. Document all pertinent end user identification information , including name, department, contact information , and nature of problem… more
- Avnet (Richfield, OH)
- …Are:** At Avnet, relationships matter. We are a global, FORTUNE (R) 500 technology distributor and solutions company that delivers design, supply chain and logistics ... the trust of some of the biggest names in technology . Working at Avnet means being a part of...leveraging best practices and methodology of the global proposal desk . Supports program management and customer management with quoting,… more
- Deloitte (Cleveland, OH)
- …related to identity and access incidents and awareness) + Responsible for working incidents and service requests in Service Desk within Service Level ... with the application teams, vendors and engineers when necessary. The team Information Technology Services (ITS) helps power Deloitte's success. ITS drives… more
- Cleveland Clinic (Canton, OH)
- Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. ... of patients collecting their financial, insurance, medical, and demographic information to complete their registration and leave a positive,...trained to work in other areas, such as Front Desk , Admitting Office and Cashier, and has the potential… more
- Millennia Housing Management (Cleveland, OH)
- …a luxury spa and fitness facility, is currently seeking friendly and customer service oriented front desk team members! Pleasant and welcoming disposition and ... and Spa is looking for Northern Ohio's best Front Desk Team Members. We are hiring for part-time and...fitness facility, spa, and wellness center combine cutting edge technology ; refreshing decor imbued with elements of nature, a… more
- Eaton Corporation (Beachwood, OH)
- …Standards, FAQ, technical tips etc. Also establish processes and documentation for End Users, Service Desk and other support groups as needed * Ability to work ... $105,000 - $154,000 a year. Please note the salary information shown above is a general guideline only. Salaries...effort and works with resources across functions to deliver technology platform, and system solutions to meet customer requirements,… more
- Cleveland Clinic (Cleveland, OH)
- …and procedural information . + Provides after hours standby call in service . + Monitors equipment, systems, cleans equipment and effects timely repair. + Teaches ... and instructs students and new hires. + Learns new technical information and skills through attendance of periodic in- service programs and participation in… more
- Cleveland Clinic (Cleveland, OH)
- …environment. + Other duties as assigned. **Education:** + Associate's degree in Information Technology , Computer Science or related field. **Certifications:** + ... Microsoft, CompTIA, or equivalent preferred. + For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of… more