- MUFG (Tempe, AZ)
- …in Enterprise IT operations, monitoring practices and technologies for successful IT service delivery . * Deep knowledge of Production Batch Scheduling and ... areas for improvement and ensuring adherence to established procedures. Working closely with management to implement and lead new projects as part of MUFG's… more
- Moser Consulting (South Bend, IN)
- … processes and implement risk mitigation strategies. Requirements + Proven experience in service delivery management , preferably in a managed services ... services against agreed schedule, quality, scope, and budget. + Lead regularly scheduled internal meetings as well as status...and meet quality standards. + Provide regular reports to management on service delivery performance,… more
- Pactiv Evergreen (Lake Forest, IL)
- …but also deemed necessary as a competitive measure. The role of Director - IT Service Delivery owns management , development, and leadership for all facets of ... Problem, Change, and other ITIL-based IT Service Management (ITSM) processes. This role is a leader...enhance the delivery of IT services, including service catalog, service request, knowledge management… more
- Deloitte (Tampa, FL)
- … the design and implementation of ITIL processes; Lead the implementation of management of Business and Service Management KPI's, and SLA's. + Cadence: ... Lead weekly and monthly status meetings and associated reporting. + Service Delivery : Provide management oversight for the day-to-day application … more
- State of Colorado (CO)
- …on a year-for-year basis. Preferred Qualifications: Prior experience with large scale service delivery management . Prior experience with executive level ... Senior Director of Services Delivery and Support (Remote from anywhere in Colorado)...operations to deliver the highest business value through effective management of IT resources (people, finances, services) and collaborate… more
- Invenergy (Chicago, IL)
- … needs + Provide strong, proactive and assertive leadership for IT Service Delivery needs + Provide delivery management oversight for IT Operations and ... which may be before or after the 3-day posting window. Job Description Manager, Service Delivery - International About the Position The Manager, Service … more
- Philips (Nashville, TN)
- …and align with regional leaders, other category product management leaders, and service delivery management on an integrated roadmap in early-stage ... Management Lead ** As our Services Product Management Leader , you will be responsible for..., you will be responsible for the end-to-end lifecycle management of the converged service portfolio, including… more
- CareOregon (Portland, OR)
- …Required Knowledge + Technical knowledge and leadership skills in the areas of IT service management , service delivery , IT process development, ... Nevada, Texas, Montana, or Wisconsin. Job Title Director, IS Service Delivery Exemption Status Exempt Department Infrastructure...strategic plans and initiatives + Highly skilled in resource management + Ability to develop and lead … more
- Philips (Cambridge, MA)
- …understanding of IT technologies; Experience in service or product ownership and management , service delivery , process management , project planning, ... outcomes. This role works closely with the Maintenance offer lead and system product managers, as well as regional... service features, user experience, pricing strategy, and delivery channels. + Lifecycle Management : Oversee the… more
- BorgWarner Inc. (Bellwood, IL)
- …Program/Project management skills + Demonstrable experience of working in a Service Delivery management capacity + Experience working with Automotive ... About us BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions... Service Level management + Financial management A successful Service Delivery … more
- American Red Cross (Anchorage, AK)
- …+ Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management : Ensures the delivery of SAF ... upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. + Interacts with customers and other teams to… more
- NextEra Energy (Juno Beach, FL)
- …Conduct vendor audits and assessments to validate contract compliance and service delivery . Contract Management : * Lead the negotiation, drafting, and ... **Vendor Management Office Director - Information Technology** **Date:** Apr...processes, and procedures. * Define vendor evaluation criteria and lead the evaluation and selection of vendors, ensuring compliance… more
- Experian (Costa Mesa, CA)
- …prevention, risk management , and service delivery . Risk Management Framework and Leadership responsibilities: + Develop, lead and maintain a ... enhanced use of Key Risk Indicators and analytics + Lead and partner with ECS business governance, legal and...to a broad range of functional experiences + Industry leader and SME in risk management , fraud… more
- Deloitte (Boston, MA)
- …point of ownership and are accountable for all client service delivery related activities including stakeholder management , team management , reporting, ... with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects...experience in an AMS/support environment + 5+ years of Delivery Management experience + 3+ years of… more
- University of Pennsylvania (Philadelphia, PA)
- …non-IT staff and senior executives. + Demonstrated expertise and experience in the delivery of service management frameworks, IT programs, and continuous ... and resources, and much more. Posted Job Title Director Information Technology Service Management Job Profile Title Information Technology Director Job… more
- VarcoMac LLC (Odenton, MD)
- …which includes optimizing staffing levels, refining service level agreements, and overseeing service delivery management . + Play a critical role in ... the primary point of contact for customers and senior management , acting as the senior leader responsible...tasks based on urgency and impact. + Familiarity with service delivery management , customer relationship… more
- American Red Cross (Concord, NH)
- …document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management : Ensures the consistent delivery ... Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service...clients in their area. + Provides supervision of volunteer Service Delivery staff. + Coordinates services to… more
- HP Inc. (Sacramento, CA)
- …VP of Renew Solutions is responsible for identifying and mitigating risks associated with service delivery and change management . This may involve working ... Personal Systems, Printing, and Hybrid Solutions business units. This leader will be responsible for the definition, delivery...including is a plus. **Key Responsibilities:** + Leadership and Management : As the leader of the Renew… more
- BlackBox (Plano, TX)
- …resolution. + Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, service delivery management tools and related cloud based ... engineering implementation & consulting services for Juniper network infrastructure solutions. + Lead the delivery of various service offerings such… more
- Stryker (Trenton, NJ)
- …GAD leaders, IT Service Delivery , Infrastructure, Enterprise Architecture, Program Management and Supplier Operations to lead the execution of the agreed ... lead the GAD GQO function to drive solution delivery , estimation activities, deployment and cutover activities across cross-functional...'Go Live' success metrics. + Works closely with IT Service Delivery teams to ensure implementation of… more