- Penske Truck Leasing Co., LP (Columbus, OH)
- …and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation. Major Responsibilities: People * ... or equivalent required * Bachelor's Degree in Business or Supply Chain Management preferred * Proficiency with computers including Microsoft Outlook, Word, Excel,… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …errors, training, general questions, and general use.Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps ... to determine the nature of the problem .Responsible for creating, tracking, and resolving Remedy...a clear and professional mannerManage customer relationships from reported incident through resolution.Meet all Service Level Agreements (SLA) as… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …improvements.Take ownership of process and playbooks you create or revise and drive the Major Incident Management team and others to adopt and adhere ... Have and The Skills You BringExpertise in ITSM Processes, including Incident and Problem Management .Demonstrated ability to lead within a team environment… more
- Mindlance (Washington, DC)
- …* Advanced knowledge of CISCO operation system/Cisco Services * Good Knowledge of Incident Management system (ServiceNow or equivalent) * Knowledge of AWS/Azure ... resolutions for network and communication link issues, * Create incident ticket, provide update, and follow-up * Take ownership...in a prompt and professional manner * Escalate the problem promptly to ensure high availability of network devices… more
- Fidelity TalentSource LLC (Westlake, TX)
- …live major incidents.Closely supervise ongoing incidents and provide updates to senior management .Provide support to the Major Incident Manager to lead ... Job Description:Fidelity Investments is looking for a Major Incident Manager (MIM) Team Lead...incident management tool.Collaborate with the Change Management and Problem Management teams.Maintain… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …as necessary. Support OMS TOC (Technical Operations Center), Monitoring, Change, and Problem Management Teams Generate ServiceNow reporting and dashboards to ... for the Project Manager in producing any monthly reporting requirements. Trained in Incident Management to support the contract. Education & General Experience *… more
- eXcell (Louisville, KY)
- …through secured protocols and recommended vendor and industry standards Participate in major incident and client consultation calls as the subject matter ... vendor Resolve any escalated incidents and participate in troubleshooting calls with the incident management team as well as client technical groups Skills and… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …and technology teams informed. Participates in root cause identification and problem management discussions. Experience with systems administration and managing ... We are looking for a highly motivated individual to support our Asset Management ' Quantitative Research and Investments (QRI) business and technology teams. The QRI… more
- DivIHN Integration Inc (Waukegan, IL)
- …for aligning technology solutions with business strategies, working principally with senior management . Acts as the principal designer for major systems and ... years of experience in IT, preferably in the healthcare industry. Prior management experience. Problem determination (experience in root cause analysis) and… more
- Fidelity TalentSource LLC (Durham, NC)
- …support and problem resolution. You will support UTS in handling incident and requests and will collaborate and work extensively with technology partners across ... the Fidelity enterprise. This is a role intended to provide coverage for incident and change work during the US Second shift (11am a€" 9pm), and assist with server… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …managing, and ensuring the security of the Splunk infrastructure. * Participate in incident , problem , and change management processes related to Splunk. ... also desirable. Key Tasks and Responsibilities * Perform installation, configuration management , capacity planning, license management , data integration, data… more
- Base-2 Solutions, LLC (Riverdale, MD)
- …with monitoring and protecting the classified and unclassified systems of a major Intelligence Community Agency for fraud, waste, and abuse, to include inappropriate ... Non-Compliant Activity, as well as Identity Leakage (PII). Prepare case evidence and incident reports. Work on special projects as assigned. *Must be available for… more
- Base-2 Solutions, LLC (Colorado Springs, CO)
- …with monitoring and protecting the classified and unclassified systems of a major Intelligence Community Agency for fraud, waste, and abuse, to include inappropriate ... activities and coordination with other government agencies to record and prepare incident reports and analysis methodology and results. Monitor and analyze signature… more
- SNI Technology (Fort Lauderdale, FL)
- …Desk, NOC/Site Support team members; develop, administer, and maintain IT change/ incident / problem management systems, applications, tools, procedures, and ... a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management , and IT service request workflow (Improving efficiency… more
- WSP USA (New York, NY)
- …qualification as standard. 5-10 years of experience working in an ITIL aligned operational role ( Major Incident Management , Problem Management or ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About Us** WSP is a global leader in engineering and professional services. We pride… more
- Precise Solutions (Lake County, IL)
- … Analyst Job Description + Provides Incident Management , Provides Major Incident Management and Problem Management services as part of the ... + Foundational knowledge of ITIL framework and Service Operations ( Major Incident Management and Problem Management ) + Knowledge of ServiceNow or… more
- Norfolk Southern (Atlanta, GA)
- Manager IT Major Incident Management Apply now " **Date:** May 6, 2024 **Location:** Atlanta, GA, US, 30309 **Company:** Norfolk Southern Corp. Norfolk ... resolution and minimal disruption. **Responsibilities** + Serve as the Major Incident Management (MIM) process...Strong understanding of ITIL v3 and ITIL 4 frameworks ( Incident , Problem , and Change processes) + Experience… more
- CVS Health (Woonsocket, RI)
- …health care more personal, convenient and affordable. Position Summary FULLY REMOTE The IT Major Incident Management role requires a highly skilled and ... from incident declaration to conclusion and through problem management with careful focus on response...+ Deep understanding of ServiceNow, Incident and Problem Modules, Major Incident Module… more
- General Dynamics Information Technology (Falls Church, VA)
- …work includes the following:** + Selected candidate will support incident and problem management practices while conducting Major Incident handling ... to include but not limited to the incident management plan, major incident management plan, cybersecurity response plan. + Manages events/incidents… more
- Vertafore (Denver, CO)
- …Board). This person would support day-to-day activities of problem and major incident management , including reporting and compliance. Core Requirements ... continuous improvements of governance for Change Management , Incident Management , and Problem ...Major Incidents. You can guide our teams through Major Incidents and Problem Management … more
