- Merck & Co. (Rahway, NJ)
- … Data Quality, IT Analytics & Reporting , IT Service Management , Global Service Desk , Global Operations Center, Cloud/Infrastructure/Application ... tomorrow. The position of CMDB & Discovery Analyst / Sr . Specialist has responsibility for s upporting the standardization,...Service Data Model (CSDM), ServiceNow Discovery, and ServiceNow IT Service Management (ITSM)MSc Degree or BSc… more
- Novo Nordisk Inc. (Boulder, CO)
- …changing lives for a living. Are you ready to make a difference? The Position The Senior IT Engineer I - Labs will be responsible for ensuring operations of ... for data capture and analysis locally and globally. The Senior IT Engineer I - Labs will...security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems.… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …administration and operational support of Daiichi Sankyo's Veeva CRM system within IT . They'll collaborate with various sales and marketing customers to identify new ... Triggered E-mails, etc. They'll also collaborate closely with internal IT stakeholders and various external vendors to deliver solutions.Responsibilities- Business… more
- Janus Henderson Investors (Denver, CO)
- …snacks and all employee Happy Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge of Windows 10/11 and Office 365 applications ... Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex...carried through for JHI employees + Conduct New Joiner IT induction alongside user training on internal applications as… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr . Manager, IT Service Desk . The Sr . Manager, IT Service ... in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in managing remote teams. +… more
- ChenMed (Miami Gardens, FL)
- …within the Service Desk team, the IT Service Desk Technician works closely with senior team members in order to implement predefined processes ... need great people to join our team. The Associate IT Service Desk Technician is... team, the IT Service Desk Technician works closely with senior team… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- Vectrus (Bangor, WA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...or more years of experience working in an enterprise IT Service Desk or Help… more
- Vanguard (Wayne, PA)
- We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our ... employees. As an IT Desktop Support Manager at Vanguard, you will be...+ Analyze and resolve complex technical issues, escalating to senior management as necessary. + Develop and manage budgets,… more
- General Dynamics Information Technology (Arlington, VA)
- … Service ,Help Desk Operations, IT Help Desk ,ITIL Service Desk , IT Service Desk **Certifications:** CompTIA - Security+ - CompTIA - ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...3+ years of related experience on Service Desk + **Required Technical Skills** : IT … more
- Red River (Lexington, MA)
- …Tasks:** + Reporting to the VP of Account Management, oversee the day-to-day activities of the IT Service Desk to ensure users receive required support in a ... Desk reporting to management + Assist with managing IT projects that leverage Service Desk...to ensure completion of shared goals. + Interacts with senior management for reporting, strategy development and execution planning.… more
- GNC (Pittsburgh, PA)
- …are required, consulting with a supervisor as appropriate + Log all issues properly into the IT Service Desk management software + Place service calls or ... the job required + 1+ years of previous professional IT organization, Helpdesk, Service Desk ,...+ Ability to work with and influence peers and senior management + Self-motivated with critical attention to detail,… more
- Geisinger (Harrisburg, PA)
- …request fulfillment, training, testing, implementation, go-live and operational support, and maintenance. The IT Service Desk serves as a front-line and tier ... Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible...-5:30pm (4 - 10's), every other weekend including holidays. IT knowledge, education preferred Demonstrated Customer Service ,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end users in a… more
- Tractor Supply Company (Brentwood, TN)
- …The role will provide oversight for IT Operations, storage, servers, cloud computing, IT service desk , end-user support, and vendor management. This role ... Dir, IT Enterprise Infrastructure Services **Overall Job Summary** **Location:**...and processes. 5+ years of proven leadership at a senior level directing a team of manager direct reports… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- Montana State University (Bozeman, MT)
- …Support) or equivalent certifications. + Knowledge of SolarWinds Web Help Desk . + IT Service Desk support. The Successful Candidate Will + Demonstrate ... technical leadership and advanced support to IT Service Analysts ( Service Desk ), monitor...effective and efficient. Under the direction and guidance of senior IT staff, the Computer Support Specialist… more
- Randstad US (Raleigh, NC)
- …executive level communications - Significant experience in IT support organizations, especially IT Service Desk or related end user support operations - ... successful delivery of industry leading client engagements related to Service Desk , Desk side support,...senior level Director position is responsible for ensuring service excellence across all assigned engagements, with a strategic… more
- CADENT (Philadelphia, PA)
- …What You Will Do: * Serve as the main point of contact and escalation for IT service desk inquiries, ensuring timely and effective resolution. * Provide ... cross-screen campaigns. Right now we are seeking a seasoned Senior Support Analyst to join our IT ...is critical in ensuring the seamless operation of our IT service support, serving as a knowledgeable… more
- Excentium (Jacksonville, FL)
- …Technician (FL) ID:359 Department:All Location:Jacksonville, FL Description Senior Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned ... Sr . Help Desk Technician (FL) Summary...support for incident resolution and requests reported to the service desk . The Specialists are responsible for… more
