- Stellantis Financial (Houston, TX)
- …Resolution Specialist l will be responsible for investigating and resolving complaints , analyzing data, and providing timely and effective resolutions to problems ... Post Funding queue in Salesforce. Handles titles and post funding inquiries, escalations and correspondence to ensure work is completed in compliance with… more
- TEKsystems (St. Paul, MN)
- NOW HIRING for Escalations Rep These positions will be a hybrid mixture of in office and remote. MUST LIVE in MN Please do not apply if you don't reside in MN or do ... be able to review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are Credit… more
- TEKsystems (Chandler, AZ)
- Teksystems is seeking qualified individuals for a Escalations Representative role at a large financial services company in Chandler, AZ. Qualified candidates ... permanent role Description: Team members will be working in complaints department regarding escalated complaints for anything...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (West Des Moines, IA)
- Description: Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this ... queue. These team members will then take control of complaints in progress and will see it through until...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (Des Moines, IA)
- Description: Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this ... queue. These team members will then take control of complaints in progress and will see it through until...to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of… more
- TEKsystems (Chandler, AZ)
- Senior Escalations Representative - Hybrid Schedule Company Overview: Seeking high-caliber individuals to join our team in handling escalated complaints . ... excellence and customer satisfaction. Responsibilities: + Review and handle escalated complaints related to credit cards, checking accounts, and business issues. +… more
- Wells Fargo (Minneapolis, MN)
- …It all begins with you. **About this role:** Wells Fargo is seeking a Senior Commercial Loan Servicing Representative as part of the Commercial Banking ... less experienced loan administrators in providing resolutions of inquiries and complaints . + Determine appropriate course of action and conduct investigative steps… more
- BrightSpring Health Services (Tampa, FL)
- …function with minimal supervision + Ability to respond to common inquiries or complaints from customers, employees or senior management + Maintain HIPAA patient ... prescriber relationships within targeted territory + Assists with sales escalations and communicates routinely with business development and operations teams… more
- Fallon Health (Worcester, MA)
- …inquiries and requests for services associated with the resolution of provider complaints relating to operational concerns, policy and procedures for Fallon Health ... by promoting a one-stop customer service for escalated provider service issues. Escalations come from internal departments and external provider contacts. + Utilize… more
- Midwest Goods Inc. (Bensenville, IL)
- …This involves monitoring team performance, handling all customer inquiries or complaints by giving white glove service, and implementing strategies to improve ... Additionally, you play a key role in analyzing customer complaints and work with various teams on the data...their skills and competencies in handling customer inquiries and escalations effectively. + Oversees customer calls to observe employee's… more
- Tru Green (Lewisville, TX)
- …coach, and develop call center associates. Handle calls due to customer escalations and/or calls requiring in-depth knowledge of the organization's products and ... and procedures.3. Intercedes on incoming telephone calls to resolve customer complaints /issues.4. Monitors and reviews progress and accuracy of work, directs efforts… more
- House of Blues (Los Angeles, CA)
- …access litigation portfolio. The Director, Litigation will report directly to the Senior Vice President, Litigation and assist the SVP with day-to-day advice and ... disputes related to personal injury or disability access issues, including escalations from our Customer Service teams, often working directly with Live… more
