- Dunhill Professional Search (Springfield, VA)
- …required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk .0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Dexian - DISYS (Chantilly, VA)
- …SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk Technician.Able to support systems on both ... cable plant consisting of MDF, MPOE, and building terminals (IDF).Providing technical expertise in Unified Communications technologies including telephony, H.323 or… more
- Abbtech Professional Resources (Washington, DC)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...members of the deskside support staff will also provide technical support to the senior management offices and senior… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy client in Arlington, Virginia . Candidates must have an active ... have detailed knowledge of IT service management (ITSM) and help desk tools. Will assist in administrative...Helpdesk Technician Qualifications: Please make sure your resume includes technical details about your professional experience. An… more
- Dunhill Professional Search (Washington, DC)
- …ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to track and ... and compiling the assessment of Service Management / Service Desk support required to provide both Request and Incident...support as a component.Excellent communication skills in working with technical and non- technical staff and the ability… more
- Dunhill Professional Search (Washington, DC)
- …user issues, and identify new features and enhancements and interacting with enterprise help desk staff as required to provide training, troubleshooting, and ... focal point for application development and infrastructure sustainment teams to resolve technical issues with new or existing technologies and how they are… more
- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support ... facility in Washington DC. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help Desk , Technical Support **Certifications:** CompTIA - ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...DESK SPECIALIST WILL** **MAKE AN IMPACT:** + Provide technical assistance to computer users. + Answer questions or… more
- General Dynamics Information Technology (Newington, VA)
- …Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Follow-Ups,Remote Support,Standard Operating Procedure (SOP), Technical ... is smarter. Our work depends on Help Desk Technician joining our team to provide technical...team dedicated to helping you own your career + Professional growth opportunities including paid education and certifications +… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Nelnet (Washington, DC)
- …state, regional, and national levels. Business Process Outsourcing team will be providing Help Desk functionality to support a new Federal client's data ... the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments...management system. The HSES Help Desk Team… more
- Indigo IT, LLC (Washington, DC)
- … Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service ... Help Desk Specialist Washington, DC SUMMARY:...all customer issues and queries. Uses listening, communications, and technical skills to meet customer requests and resolve customer… more
- EMCOR Group (Dulles, VA)
- … support to all computer users employed by the Dulles branch office. + First line of technical support for all Help Desk calls. + Track and enter all ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- NuAxis Innovations (Reston, VA)
- …timely and effective resolution to technical issues. + Mentor and coach junior help desk staff, providing guidance, training, and support to enhance their ... ** Help Desk Support Service Specialist - Senior** Location...technical skills and customer service capabilities. + Take ownership of escalated… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support, Technical Support,Troubleshooting Software **Certifications:** CompTIA ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...all VIP calls are responded to immediately. + Develop professional working relationship with customer to better understand business… more
- General Dynamics Information Technology (Arlington, VA)
- …**Required Experience** : 3+ years of related experience on Service Desk + **Required Technical Skills** : IT experience supporting Help / Service Desk + ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help ...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional … more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance to support **KTS** and ... required:** + Experience working in a call center or Help Desk and Support center organization, providing...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
