- Aequor (Tampa, FL)
- …English and Spanish). Candidate must be able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call center telephony ... Job Summary As a member of the Specialty Service Desk , you will be responsible for delivering world class...Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona ... Range: $45-70K Job Posting Estimated Close Date: 5/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft. Huachuca, AZ. This position… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. ... the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide resolution to… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier ...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- TEKsystems (Phoenix, AZ)
- …info about the role to be provided over the phone! What You'll Be Doing: + Intermediate-level & Tier 2 Help desk + Needs at least 3+ of hands-on ... client in Phoenix is looking at add a Service Desk Analyst ( Tier 2 ) as...looking at add a Service Desk Analyst ( Tier 2 ) as an important member of...experience in Help Desk /Service Desk /Customer Support. +… more
- Leidos (Ashburn, VA)
- …the one you have been waiting for. The TPVS program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, ... + Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. + Follow ITSM...related field with 4 years of related experience OR 2 + years of related experience with Masters Degree; 4… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- ProSphere Tek (Forest Park, GA)
- …a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1& 2 .The purpose of this overall project ... HRDepartment@plan-sys.com , or by dialing ###. **Location** _US-GA-Forest Park_ **Posted Date** _3 months ago_ _( 2 /16/2024 7:44 PM)_ **_Job ID_** _2024-10491_ more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …1+ years' experience with Tier 2 / Tier 3 troubleshooting + 2 + years' Help Desk and Troubleshooting Support, preferably of a Microsoft-based ... Blue Rose is seeking a Help Desk Technician to support our...performance metrics + Serve as a Tier 2 and 3 Agent + Escalate Help ... 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly… more
- SAIC (Huntsville, AL)
- …Provide FSR support as requested by the customer. + Offer Tier 1 and Tier 2 help desk support, resolving basic customer issues and escalating more ... **Huntsville, AL.** This role involves providing classroom instruction, technical support, and help desk services. FSR shall provide operational support and… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …migrations. Provides Tier 3 help desk support; may also provide Tier 2 help desk support when needed and/or oversee the work of lower-level ... associate's degree in information technology will substitute for the baccalaureate degree. 2 . Two years of experience or training in information technology will… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- IT Partners,Inc (Herndon, VA)
- …na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Amentum (Los Angeles, CA)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 5… more
- EPS Corporation (Shaw AFB, SC)
- …or replacement of existing hardware and software + The Systems Administrator will also provide Tier 2 Help Desk duties for tickets escalated ... QualificationsRequired Certifications + DoD 8570 IAT Level 2 (Security+) or higher; AND + Citrix Certified Associate ‐ Virtualization (CCA‐V) OR Citrix Certified… more
- TEKsystems (Peterson AFB, CO)
- Job Description: Tier 2 Service Desk located...and assessing impact of issues in response to AF Help Desk Tickets + Provide accurate, detailed, and ... engineers, and the PMO office for the AFNet-S + Tier 2 Service Desk +...Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
