- Intuit (San Diego, CA)
- …working with business unit customer experiences team + In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary. + Analyze customer concerns and… more
- PeaceHealth (Vancouver, WA)
- **Description** PeaceHealth is seeking a Manager Patient Financial Services - Cash Posting for a Full Time, 1.00 FTE, Day position. The salary range for this job ... performance work teams and practices that consistently achieve service standards and customer and clinician satisfaction. Must live in Washington, Oregon, Alaska, or… more
- TD Bank (New York, NY)
- …**Job Description:** This role will be a part of TD's US Recovery and Resolution Planning team. Recovery and Resolution Planning (RRP) is an enterprise-wide ... Management to maintain strategies and capabilities that support recovery and resolution preparedness. The RRP team is responsible for coordinating, developing and… more
- TEKsystems (Jacksonville, FL)
- **Overview** **About TEKsystems and TEKsystems Global Services** **Financial Reporting Manager ** We're TEKsystems. We accelerate business transformation for our ... is an Allegis Group company. **Job Summary** The Case Resolution Supervisor provides direct supervision and oversight to Case...Time and Expense team to ensure a world class customer experience by responding to trends of their markets… more
- Percepta (Houston, TX)
- …we bring first-class service across each market we support. As a **Bilingual Spanish Customer Service Case Manager ** working onsite in **Houston, TX** , you'll ... unique culture. **What You'll Be Doing** The **Bilingual Spanish Customer Service Case Manager ** will work with...a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution… more
- Citigroup (Norfolk, VA)
- …experience in client facing activities with large corporate clients. **Summary:** The **Sr. Customer Service Manager - VP** is a senior management-level position ... to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless… more
- PulteGroup (Medina, OH)
- …your career with PulteGroup! JOB SUMMARY The primary responsibility of the Virtual Customer Care Manager is to triage warranty service requests virtually with ... concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager will conduct an initial...strong emphasis on quality of service, and follow-up. + Customer oriented with conflict resolution skills, the… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals and Grievances...triage process for all member appeals and grievances. The Manager oversees the resolution of member appeals… more
- MUFG (Boston, MA)
- …member of our recruitment team will provide more details. **_Job Summary:_** The Customer Success Manager manages a portfolio of borrowing and non-borrowing ... recommending account, digital banking, and fraud solution controls + Collaborates with Customer Success Manager and operational partners to triage KYC, Sanction… more
- Acumatica (Bellevue, WA)
- …outcomes for our customers. To support our growth, we are looking for a Senior Manager . This is a customer -facing, hands-on role that will start with a 70/30 ... escalations and coordinate across departments through to final resolution . + Work with IT to envision and get...coaching and teaching others how to excel as a customer success manager . + You have experience… more
- CareOregon (Portland, OR)
- …Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin. Job Title Manager , Digital Customer Experience Department Member Engagement Manager ... one of the listed nine states. Job Summary The Manager , Digital Customer Experience (DCX) is part...+ Address DCX program and project needs to successful resolution (includes developing and communicating mitigation plans and escalating… more
- Safran (Garden Grove, CA)
- Manager , Customer Support - AOG Company : Safran Cabin Job field : Customer services and support Location : Garden Grove , California , United States ... advocate within Safran Cabin Services to ensure quick resolution of any technical issues. Ensure good spares management...of any issues, and look for business opportunities. The Customer support manager will need to perform… more
- Vestis Services (Worcester, MA)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her ... and effective manner. + Ensures follow up and timely resolution of all customer alerts and ... service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch… more
- Signature Aviation (Las Vegas, NV)
- Customer Service Manager - LAS **Job ID**...in providing a variety of service requests and problem resolution . + Recommend resolution to customer ... time off, tuition assistance, and limitless opportunities for training and development. Customer Service Managers lead customer service teams engaged in handling… more
- American Packaging (Story City, IA)
- …for the Assigned COE. ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following: + Manager Customer Service function. + Accomplishes objectives by recruiting, ... Customer Service Manager Story City, IA...situations/behaviors and prioritize responsibilities. + Handle complex and escalated customer service issues and follows through to resolution… more
- ironwear (West Palm Beach, FL)
- …around the globe. We are an established company and are growing! Summary The Customer Experience Manager (CEM) is responsible for ensuring our customers and ... across the customer journey is engaging, efficient and effective. The Customer Experience Manager will directly oversee our team of Account Coordinators… more
- Graybar (East Peoria, IL)
- Become part of the excitement. As an Area Manager - Customer Service, you will assist the Branch Manager in managing all resources within the branch and ... procedures in two or more locations; directs all administrative, customer service, and logistics activities to help the Company...as member of the Branch Steering Committee to facilitate resolution of service and other operational issues and help… more
- Newell Brands (Atlanta, GA)
- …resolution .** **Managing directly and indirectly the input of SKU/DC/ Customer requirements for replenishment, promotions, events, seasonal volumes and ... activities for one of our largest and most strategic customer , Amazon and is responsible for ensuring the demand...IBP structure already in place. As a Demand Planning Manager , He/she will focus on:** **Working with the Business… more
- SpaceX (Hawthorne, CA)
- Manager , Starlink Customer Support at SpaceX Hawthorne, CA SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... possible, with the ultimate goal of enabling human life on Mars. MANAGER , STARLINK CUSTOMER SUPPORT Starlink, our revolutionary satellite constellation, will… more
- SpaceX (Redmond, WA)
- Manager , Customer Support (Starlink) at SpaceX Redmond, WA SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... to make this possible, with the ultimate goal of enabling human life on Mars. MANAGER , CUSTOMER SUPPORT (STARLINK) This role is a key leadership position within… more
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