- Wells Fargo (Chandler, AZ)
- **About this role:** Wells Fargo is seeking a ** Customer Resolution Associate Manager ** supporting **ATM Deposit Exceptions & ATM Debit Card Support** within ... of policies, procedures, and compliance requirements + Supervise entry-to-mid level customer resolution specialists and team leaders who respond to… more
- Trinity Health (Farmington Hills, MI)
- …receivable and payer environments. Motivates staff to achieve the highest levels of customer satisfaction and to meet the organization goals for customer ... of this position. This position reports to the Director Payment Resolution . **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity… more
- TD Bank (Charlotte, NC)
- …for this role. **Line of Business:** Finance **Job Description:** The Recovery & Resolution Planning Manager leads development and supporting the achievement of ... providing interpretation through in-depth understanding of the business. The Recovery & Resolution Planning Manager provides forecasts and financial plans to… more
- Intuit (Tucson, AZ)
- …working with business unit customer experiences team + In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary. + Analyze customer concerns and… more
- Volvo Group (Greensboro, NC)
- …for managing a partial block of delinquent customers and supporting the Account Resolution Team Manager in all phases of the retail account management ... delinquency and help develop a long-term solution for the customer and VFS. * The Accounts Resolution ... Resolution Team Lead reports to the Account Resolution Team Manager and works in the… more
- HCA Healthcare (Nashville, TN)
- …Do you want to join an organization that invests in you as an Overpayment Resolution Team Lead? At Parallon, you come first. HCA Healthcare has committed up to $300 ... a difference. We are looking for a dedicated Overpayment Resolution Team Lead like you to be a part...procedures are followed. + You will meet with the manager regularly to effectively communicate and resolve overpayment issues,… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …escalation of customer service, operational and/or employee issues to Department Manager . + Responsible for promoting team work and cross training of employees. ... procedure oversight, along with quality reviews / audits and resolving escalated customer service issues and correcting processing errors. The primary function of… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …cases, investigating these cases to meet regulatory requirements, delivering excellent customer service by ensuring correct case decisions and providing maximum ... and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results.… more
- Radial (Avon, IN)
- Problem Resolution Fulfillment Lead Job Number: JO-2405-10611 Location (City, State): Avon, IN Employee Group: Regular Shift: Day Travel: 0% Site Name: Indianapolis ... forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail,… more
- Windstream Communications (Little Rock, AR)
- …based on real-time insights into customer needs. The Customer Success Manager also orchestrates issue resolution on behalf of the customer and ... in a world of infinite possibilities! ** ** The Enterprise Customer Success Manager is responsible for establishing and building customer relationships… more
- Windstream Communications (MI)
- …on real-time insights into customer needs. The Major WE Customer Success Manager also orchestrates issue resolution on behalf of the customer and is ... infinite possibilities! ** ** **About the Role:** The **Major WE Customer Success Manager ** is responsible for establishing and building customer … more
- Percepta (Houston, TX)
- …we bring first-class service across each market we support. As a **Bilingual Spanish Customer Service Case Manager ** in **Houston, TX** , you'll be a part ... unique culture. **What You'll Be Doing** The **Bilingual Spanish Customer Service Case Manager ** will work with...a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals and Grievances...triage process for all member appeals and grievances. The Manager oversees the resolution of member appeals… more
- Citigroup (Norfolk, VA)
- …experience in client facing activities with large corporate clients. **Summary:** The **Sr. Customer Service Manager - VP** is a senior management-level position ... to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The ... customers' business goals to anticipate future needs + Prioritize, triage, and communicate resolution on escalated customer issues and requests + Manage multiple… more
- Huntington Ingalls Industries (Pocasset, MA)
- …Where Hard Stuff is done Right! HII Unmanned Systems (HII UxS) is seeking a Customer Support Program Manager to join our Program Management group, this role will ... Overall management responsibility for the following; + Overall responsibility for customer Relationship Management with DLA Primes + Responsible for timely execution… more
- PulteGroup (Medina, OH)
- …your career with PulteGroup! JOB SUMMARY The primary responsibility of the Virtual Customer Care Manager is to triage warranty service requests virtually with ... concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager will conduct an initial...strong emphasis on quality of service, and follow-up. + Customer oriented with conflict resolution skills, the… more
- Entergy (Lafayette, LA)
- Customer Service Manager (I or II) **Date:** May 1, 2024 **Location:** Broussard, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work ... relationships with present and future C&I Middle Market customers. Manage complaint/issue resolution and overall responsibility for improving customer service in… more
- HAECO (Lake City, FL)
- Customer Account Manager (Corp- Marketing) Lake City, FL, USAReq #917 Tuesday, May 7, 2024 **About HAECO Americas** Headquartered in Greensboro, NC, with ... and Tuition Reimbursements + Collaborative and Safe Work Environment **Position Overview** The Customer Account Manager (CAM) is responsible for all aspects of… more
- Acumatica (Bellevue, WA)
- …outcomes for our customers. To support our growth, we are looking for a Senior Manager . This is a customer -facing, hands-on role that will start with a 70/30 ... escalations and coordinate across departments through to final resolution . + Work with IT to envision and get...coaching and teaching others how to excel as a customer success manager . + You have experience… more
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