- Sacramento Municipal Utility District (Sacramento, CA)
- Title: Enterprise Communications/Telecom Developer (Repost) Department: Unified Communications, Corporate Network & Data C Location: Sacramento, CA, US, 95819-4628 ... portfolio of technologies. The ideal candidate will have prior experience with IVR design and development, contact center operations and enterprise telephony. **SMUD… more
- Leidos (Baltimore, MD)
- …Connect Developer experience. + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat. + Experience with ... **Description** Leidos is seeking a **Senior AWS Connect Engineer/ Developer ** to be part of the mission solution..._these key required skills_ : The Senior AWS Connect Engineer/ Developer Lead will serve as a Senior Architect/ Developer… more
- ManpowerGroup (Washington, DC)
- …requests. The Amazon Connect Developer will be responsible for developing and testing IVR contact flows under the supervision of a lead developer . The role ... **Job Title: AWS Connect Developer ** **Location:** 100% onsite in Washington, DC **Pay Range: $60.00-$65.00 per hour** **What's the Job?** Provide functional and/or… more
- Insight Global (Arlington, VA)
- …requests. The Amazon Connect Developer will be responsible for developing and testing IVR contact flows under the supervision of a lead developer . The role ... requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. The pay range for this position is $45 to $55/hr, based on experience We are a company committed to creating diverse and inclusive environments… more
- Spectrum (Maryland Heights, MO)
- TITLE:Sr. Software Developer LOCATION:Maryland Heights, Missouri JOB SUMMARY:Responsible for full stack, hands-on development of software applications, services, and ... (SPS) and successful migration of all payment channels (Kiosk, CCM, Gateway, and IVR online portals) to SPS. Code and perform unit and integration testing of… more
- Spectrum (Charlotte, NC)
- TITLE:Lead Software Developer LOCATION:Charlotte, NC JOB SUMMARY:Provide technical direction to project team of software professionals engaged in implementation of ... years of experience programming in Java, Spring Framework, and REST API; utilizing IVR technologies including Avaya Experience Portal, VXML, or CCXML. Must have 3… more
- altafiber (Cincinnati, OH)
- …maintenance and new project development activities. + Manage request lifecycle for Avaya IVR through JIRA + Refine requirements for developer when necessary + ... Manage permissions with CMS Supervisor + Coordinating SIT and UAT + Coordinate IVR development with offshore resource directly + Work with vendor to troubleshoot… more
- Capgemini (San Francisco, CA)
- …for our customers. These engagements may include the use of existing IVR software platforms like Genesys, Avaya and newer Conversational AI platforms like ... Kore.ai, OneReach, 24/7 and similar systems. **Key Responsibilities:** Leadership: Lead the development and implementation of data driven automated contact center solutions using industry leading platforms and Generative AI solutions including Microsoft… more
- Capgemini (El Paso, TX)
- …1-2 years' experience with Conversational AI solutions 4-6 Years experience with IVR design and solutioning Good knowledge of the Conversational AI solution crafting ... Mandatory : English Language Additional language skills : Spanish **Job:** _Developer_ **Organization:** _BSv_ **Title:** _VUI Designer_ **Location:** _TX-El Paso_ **Requisition ID:** _075306_ more
- Capgemini (Atlanta, GA)
- …strong consulting experience in design integration with SAP ERPs . Experience with IVR and Telephony System design and integration . Experience in designing Virtual ... and franchise models . CSM Suite Certification . ServiceNow Certified Application Developer **Bonus Points** . Proficient in Service Portal or Employee Service… more
- CVS Health (Hartford, CT)
- …more personal, convenient and affordable. Position Summary The Project Manager / Reporting Developer person will be responsible for development of a suite of reports ... + Knowledge of call center reporting and operational metrics + Knowledge of IVR /Automation functions and reporting a plus + Experience with health insurance data and… more
- Capgemini (El Paso, TX)
- …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Management, Vendor Management, etc. **Minimum 8 to 12 years of consulting experience** or other relevant experience related to the successful delivery of Contact Center Technology Solutions involving Amazon Connect for opportunities as part of the Presales… more