• Dexian - DISYS (Chantilly, VA)
    …knowledge of Audio, video, control, and communications systems.UCCX script editor, Finesse, IVR call flow.Deep understanding of VoIP, MGCP, H.323, and SIP trunk. ... This position requires an active Department of Defense security clearance at the Top-Secret (TS) level due upon hiring, with ability to obtain and maintain Sensitive Compartmented Information (SCI) CI Polygraph. US citizens ONLY are eligible for security… more
    JobGet (05/09/24)
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  • OU Health (Oklahoma City, OK)
    …of several collaborative specialties such as Lung Screening, IVR , Gastroenterology, Colorectal, Thoracic, Pulmonology, Orthopedic and Surgical Oncology.Location: ... Stephenson Cancer CenterShift: Part-Time, PRN (minimum requirement of 1 shift every 2 weeks) Monday-Friday 8a-5p General Description: Under general supervision, provides nursing care in a hospital to a variety of patients with health problems ranging from… more
    JobGet (05/03/24)
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  • FastTek Global (Warren, MI)
    …skills * Working knowledge of industry standard contact center technology (ACD, IVR , Network Features), reporting automation applications * Able to work with others ... in a highly collaborative way: listens to others' input, values outside perspectives, continuously seeks feedback * Thorough knowledge of NICE IEX WFM (centralized, multi-media, multi-site) preferred * Comprehensive understanding of contact center metrics *… more
    JobGet (04/29/24)
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  • FastTek Global (Warren, MI)
    …skills Working knowledge of industry standard contact center technology (ACD, IVR , Network Features), reporting automation applications Able to work with others ... in a highly collaborative way: listens to others' input, values outside perspectives, continuously seeks feedback Thorough knowledge of NICE IEX WFM (centralized, multi-media, multi-site) preferred Comprehensive understanding of contact center metrics… more
    JobGet (04/29/24)
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  • West Technology Group, LLC (Atlanta, GA)
    …results without significant amount of coaching Background and experience with contact center, IVR , automation is of high value Comfortable selling a product that is ... actively being enhanced / enriched with functionality Proficient in Salesforce.com for tracking activity, pipeline and revenue metrics. Willingness to travel domestically as needed. If you are passionate about pushing the boundaries of AI, we invite you to… more
    JobGet (05/05/24)
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  • FirstEnergy Corp (Akron, OH)
    …voice & video services (VoIP, PBX, voice mail, voice recorders, phones, IVR , video, and satellite), optical transport systems (DWDM, SONET, MPLS), wireless transport ... systems (microwave, two-way land mobile radio, cellular), and FE's 9,000+ mile fiber network. Responsible for frequency coordination services and maintaining FCC compliance for licensed spectrum. Operational Technology (OT) Networks: Purpose-built networks for… more
    JobGet (04/29/24)
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  • Travel - Contract - IVR Tech - Texas…

    Amergis (Dallas, TX)
    …Travel Division is currently seeking highly skilled Interventional Radiology Techs for IVR Tech assignments in Dallas, TX. Position Details: . Contract Length: 14 ... weeks . Number of Openings: 2 . Hours: 36 hrs/wk . Shifts: Nights (7p-7:30a) ; SAT, SUN, MON SCHEDULE . Start Date: 6/3 Compensation: *36 hrs/wk Total Travel Package = $2,639/week Weekly Housing Allowance: $1,148 Weekly Meals/Incidentals Allowance: $483 Weekly… more
    Amergis (04/25/24)
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  • Radiology Tech - IVR

    SSM Health (Lake Saint Louis, MO)
    …Performs specialized imaging procedures such as angio, complex vascular and nonvascular and neuro interventional and therapeutic procedures, along with assisting the ... Radiologist/PA. The only registration requirement for this position is Radiography. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Prepares and positions patients and selects anatomic and technical parameters accurately. + Prepares and… more
    SSM Health (02/28/24)
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  • Interactive Response System Analyst Intern

    ASM Research, An Accenture Federal Services Company (Fairfax, VA)
    …Summary:** Intern is introduced to the implementation of Interactive Voice Response ( IVR ) / Automated Call Distribution (ACD) systems. Focus of position will be ... meetings. The individual will be provided access to the IVR Team's document repository and will develop Memorandums of...also be introduced to software development and design of IVR workflows in MS Visio. This position will work… more
    ASM Research, An Accenture Federal Services Company (05/11/24)
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  • Contact Center AI Voicebot Product Analyst

    HCA Healthcare (Earth City, MO)
    …DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is the driver of our continued growth and success. With their commitment ... landscape. The Consulting Product Business Analyst - Contact Center IVR & Virtual Agent is responsible for supporting the...for and the tactical optimization of virtual agent and IVR technologies within Parallon managed contact centers as well… more
    HCA Healthcare (04/19/24)
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  • Product Manager 1

    Marriott (Columbus, OH)
    …a Customer Engagement Channel (CEC) Product Manager 1 with experience in IVR (Interactive Voice Response) and Omni Channel routing, coupled with experience in ... the funding and implementation. This position will provide direction for the CEC IVR and application architecture design. They will coordinate with Corporate IT Plan… more
    Marriott (05/12/24)
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  • Intvional Radiology RN II

    Covenant Health Inc. (Knoxville, TN)
    …in Tennessee. Position Summary: Provides nursing services to Interventional Radiology ( IVR ) Lab patients in accordance with established nursing standards and ... digital line and fluoroscopic equipment. + Attends to patient needs during IVR / radiological procedures and/or studies as required. + Develops and contributes to… more
    Covenant Health Inc. (05/15/24)
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  • Director AI Workflow Development Contact Center

    HCA Healthcare (Nashville, TN)
    …overseeing the strategy for and the tactical optimization of virtual agent and IVR technologies. The Director is also responsible for supporting and advising on the ... for reviewing reporting and analytics to measure current virtual agent and IVR performance and to drive future utilization and configuration. This position is… more
    HCA Healthcare (05/11/24)
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  • Remote UX/CX Designer

    Insight Global (Basking Ridge, NJ)
    …CX/UX Designer & Engineer with an expertise in VUI design/testing, speech optimization, IVR , Natural Language & ASR Platforms. This resource will be joining the ... and delivering complex AI-driven applications using expertise with Conversational IVR . This resource will also assist with Solution/Design documentation and… more
    Insight Global (05/11/24)
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  • Senior Genesys Cloud Engineer

    AAA Mid Atlantic (Wilmington, DE)
    …in the design and delivery of new features and functionality of the ACA IVR and ACD platforms. Guide business counterparts in building solutions and turn a ... for the design, staging, configuration, implementation and support of IVR (Interactive Voice Response)/ACD (Automatic Call Distributor) scripts. Responsible for… more
    AAA Mid Atlantic (04/18/24)
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  • Business Analyst

    Fiserv (Frisco, TX)
    …for working with business stakeholders to understand the use cases of IVR applications and creating workflows to illustrate requirements. You will collaborate with ... the IVR development team to implement the required changes. **What...do:** + Collaborate with stakeholders to gather and understand IVR application use cases + Create detailed workflows and… more
    Fiserv (05/12/24)
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  • PS-UX/CX Designer/Speech Scientist Bilal 595

    Randstad US (Louisiana, MO)
    …(v10/v11). Publishing multiple tuning reports. - Subject matter expertise of IVR , Natural Language, and ASR platforms. - Experience with Conversational Interaction ... years of experience in Contact Center service delivery. Solid understanding of IVR speech applications. - Must be able to manage multiple work-streams effectively… more
    Randstad US (05/07/24)
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  • Developer Team Lead

    PPL Corporation (Louisville, KY)
    …Python etc. 3. Background in developing and supporting Interactive Voice Response ( IVR ) solutions. 4. Excitement, curiosity, and passion for shaping the future ... different functional domains and technologies. 3. Working knowledge in Natural Language IVR and Call Agent technologies (eg, Twilio Contact Cener Platform, Twilio… more
    PPL Corporation (04/12/24)
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  • Conversational UX Designer

    TEKsystems (Charlotte, NC)
    …person may be focused on tuning and/or new projects. They will be focused on IVR /Chatbot for Centene and continuing to enhance this area. They will be working with ... Designer - this person will be focused on conversational design in the IVR /Chatbot space 2. Experience with SSML (Speech Synthesis Markup Language) - Experience with… more
    TEKsystems (05/02/24)
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  • Intvional Radiology Tech

    Covenant Health Inc. (Knoxville, TN)
    …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
    Covenant Health Inc. (04/24/24)
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