- Alight (IN)
- …focused testing involving contact center solutions including call center routing and management, IVR and integrations with other systems. + Work closely with CRM and ... and supporting cloud contact center solution including call center routing, IVR design and integrations. + Strong understanding of contact center technologies… more
- New York State Civil Service (Albany, NY)
- …Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 Programming (NY HELPs) - 7531 Occupational Category IT Engineering, ... employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR… more
- Robert Half Technology (Naples, FL)
- …are offering a contract to hire employment opportunity for a Telecommunications Specialist in Naples, Florida. The role involves handling various aspects of ... billings * Maintain and troubleshoot Avaya CM including auto-attendants, IVR , and Phonetree system implementation * Support Avaya Voice...Minimum of 2 years of experience as a Telecommunications Specialist or in a similar role within the Service… more
- Bank OZK (Cumming, GA)
- Call Center Specialist II + Job ID: 14198 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: Cumming, ... + Maintains a positive attitude. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. +… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **37140BR** **Extended Job Title:** Patient Services Specialist -Internal Medicine (Contact Center) **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position ... patients regarding a variety of other inquiries not specified in the first 3 IVR options + Answers and handles contact center prescription refill calls and routes… more
- Centene Corporation (Carson City, NV)
- …state of Nevada** **Position Purpose:** The Senior Quality Improvement Specialist is responsible for coordinating assigned regulatory, accreditation, clinical ... project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and… more
- ABM Industries (Atlanta, GA)
- **Overview** The Marketing Automation Specialist is a key player in executing our marketing strategy through hands-on, execution-focused responsibilities. In this ... (Workfront preferred, Asana, Trello, etc.) + Preferred + Google Analytics a plus + IVR Phone Systems (Invoca, Aircall, etc.) a plus + Data Visualization Tools (eg,… more
- Bank OZK (Little Rock, AR)
- Call Center Consumer Loan Specialist + Job ID: 13690 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: ... in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. +… more
- Fedcap (Brewer, ME)
- …evaluation, TANF work requirements/hours and need for accommodations. + Ensures utilization of IVR at all WEP sites. + Aims to help participants get jobs consistent ... degree and/or equivalent experience. + Experience working as a placement specialist in a non-profit environment, preferred. QUALIFICATIONS: To perform this job… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- ChenMed (Jacksonville, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Chicago, IL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Riviera Beach, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- Orlando Utilities Commission (Orlando, FL)
- …business and functional requirements to serve as a product subject matter specialist and provide support to business stakeholders on relevant information systems and ... documentation. + Project management experience + Experience with CC&B, MDM, Web, IVR , Customer facing technologies, and User acceptance testing. **OUC offers a very… more
- Trinity Health (Clinton, IA)
- …orders over 5 days. + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including date, time, location, etc. ... + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office and confirmed receipt. + Effectively communicates the… more
- Bassett Healthcare (Cooperstown, NY)
- …through various funds (Tribute, Bob Simon, Dialysis etc.) Processes electronic prescriptions, IVR refill requests and prescriber refill responses in a timely manner ... such as Pyxis super-user, stock maintenance and ordering, training specialist , cancer center technician, allergy preparation, etc Participates effectively to… more
- PeaceHealth (Springfield, OR)
- …including Avaya Workforce Optimization (WFO), Interactive Voice Response ( IVR ), Application Enablement Services (AES), Vocera, remote workers, virtualization, ... + Required: Drivers License + Preferred: Avaya Certified Integration Specialist Skills + Thorough understanding required of voice-related protocols, codecs,… more
- Arizona Public Service (Phoenix, AZ)
- …Certification as Oracle Utilities Customer Care and Billing (CC&B) implementation specialist . + Advanced in-depth technical knowledge of Oracle Utilities Customer ... with various edge systems like utility website, Meter Data Management MDM), AMI, IVR , Payment channels etc. + Knowledge of CC&B schema and skill to write… more
- State of Georgia (Fulton County, GA)
- …the Contact Center vendor. Prepares draft recommendations for the Contact Center Specialist to improve Contact Center processes, including metrics and KPIs; develop ... Center's consumer support materials (eg, scripts and Interactive Voice Response ( IVR )). Reviews, responds and/or resolves escalated Contact Center inquiries and… more
Related Job Searches:
IVR,
Specialist